I had a problem with antire shipment of Bellawood Brazilian Cherry that Bellawood initially refused to honor. I logged a complaint with Bob Vila since he is a spokesperson for Bellawood. When Bob replied to my complaint, I forwarded his e-mail to Tom Sullivan with some additional research I conducted on the defect (end cuts not square). Tom finally responded favorably to replace the flooring. Even at that the replacement flooring contained two boxes of factory seconds which Bellawood later agreed to take back. I agree that Bellawood is not a reputable company to do business with. You should also send a complaint to Rush Limbaugh. He is also a spokesperson for Bellawood. |
Member Since
03/08/2005
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4 Posts
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