1. Superior walls DOES NOT WARRANTY their product. The Cement Company is responsible for the product.
2. It took over 1 year for Superior Walls to acknowledge this.
3. Superior Walls says that the Bulging is USUALLY caused by the lack of support beams used when the concrete is poured. They are support the wall from below but (especially at windows) they often dont support the wall. They claim it is normal and that your walls are actually thicker in those spots...they also claim that concrete DOES flex.
4. The installer who did our house cut the lentils above the basement windows to prevent the windows from cracking. Thats OK with poured foundations but it is apparently a significant problem with superior walls because they have little "fudge factor" (I think of it as a truss vs stick built kind of thing).
5. Superior Walls STILL has not sent anyone out to look at the basement after 1 1/2 years and there are SUPERIOR WALLS foundations sitting bare without houses ever placed that have problems in South-Central NJ due to INSTALLER/CONCRETE issues.
6. SUPERIOR WALLS Sells a concept. They do not control or provide warranty. You need to have faith in locals for warranty and they can go in and out of business overnight---so much for a warranty