Folks,
My name is Corey and I handle Customer Service and Installation for Correct Building Products, LLC. Joanne, please accept my apologies if you didn't feel you were treated properly when you called in. I am looking into that situation. Cleaning your deck is something that you should do periodically in order to keep it looking nice just as if you had Vinyl Siding. There are several tips and cleaners that we can recommend. Feel free to call and ask for me directly at 1-888-290-1235. CorrectDeck is a premier composite material and we here at Correct Building Products would like to help.