JESSICA5 - hi, did you buy the unit used from someone? If so, it appears they didn't give you the bracket that mounts to the door. That bracket connects to the end of the chain drive and is what pulls the door open/pushes it closed. If you didn't get a bracket, you may find a suitable one at your local big-box stores. You should be able to find installation instructions on the web as well. Good luck! Jim D/West Point, VA |
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