I went to Gemcraft's website and read through all of their information. Nowhere did they ever mention using architects to design their houses. It is more likely that they used "designers" or "draftsmen". Ultimately, the responsibility lies with those who are selling the product which, in this case, is Gemcraft. This is the same as if you had purchased a refrigerator at Se*rs and found it to be poorly designed, you would seek a refund or repair from Se*rs, not the guy who designed it or drew the blueprints.
Having been in the building trade for more than thirty years I have seen screwups made by owners, designers, architects, general contractors, and, yes - even framers. Nobody can say its one person's fault or another's unless they actually have seen ALL of the information, including the plans themselves and the house itself. If Gemcraft is truly selling homes, as they claim, with "an award winning commitment to excellence", they wouldn't allow shoddy work. Otherwise they are just another cookiecutter homebuilder with a a good used-car-lot sales pitch. Anyone can screw up, the differnace is whether or not they fix the problem.
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Member Since
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