Hello,
Well, I seem to be one of many who have a Gemcraft home and is not satisfied with the service department. My 6 month post settlement problem sheet had 45 items that needed repairs. Although most have been repaired some have not. I would like to share stories if anyone is interested. I am the only house in my development that has the sewer line running under the driveway. Sunk of course Oct 13, 2005. Called Gemcraft in Delaware and 12 calls later and a lot of *****en to get repaired. A temp repair was made Christmas Eve. Currently still have settlement in this area from street to house (80'), tons of rocks in yard front and back,grass seed was applied, then straw, then it rained, washed seed out from under straw, cut hay up with riding tractor, to find no dirt just rocks. Grass will not grow. Gemcraft says "starter lawn needs management plan" I think Gemcrafts service department needs to live in their own pile of ***** and see how they like it. Front entry door hanging crooked. 1,768 hard spots in carpet padding, driveway starting to settle again Oct 13, 2005 driveway sunk (settled 18" deep, 36" wide, entire width of driveway at garage apron). More problems if anyone interested. Anyone get better response from the service department?
Brentiya, Elkton, MD |
Member Since
08/06/2006
Total Contributions
1 Posts
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Moderated by Handyman 
