I represent Mid-Atlantic Waterproofing & would like to reply to these postings.
Over the last three years, Mid-Atlantic has had revenues over $100 million. Based on the complaints and this dollar figure, this is a very low percentage. Plus, the previous postings do not mention that Mid-Atlantic resolves nearly 100% of these complaints. We invite everyone to check into the BBB about us or any contractor that you may be dealing with.
Mid-Atlantic Waterproofing
One of the BBB's sent over this email to us on 2/26/2007:
Charles,
At the present, I am happy to report that your company report with the BBB of Greater Maryland is satisfactory. Additionally, you’ll be delighted to know that when we convert to alphabetical ratings (probably in the fall), your report would be the equivalent of an “A” rating. The very fact that your business is a member in good standing with the BBB is a testament to Mid-Atlantic Waterproofing’s commitment to ethical business, your pledge to provide outstanding customer service and to resolve each and every complaint. Furthermore, given the size of your business, your complaint history is very low.
Sincerely,
Jody
Jody Thomas
Vice President, Membership
Better Business Bureau of Greater Maryland
1414 Key Highway, Suite 100
Baltimore, MD 21230
p: 410-347-3990, ext. 3018
f: 410-347-3936
jthomas@bbbmd.org
www.bbbmd.org
Licensed Professional Waterproofing Company
Mid-Atlantic Waterproofing
For The Driest Basement In Town
www.basements.com |
Member Since
02/27/2007
Total Contributions
12 Posts
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