Cupping is a problem associated with subfloor moisture content and the material. Regardless of what you may hear, rosin paper does very little to prevent moisture from coming through. The National Wood Flooring Association(NWFA) for years had been advocating standard 15 lb asphalt felt paper as a moisture retarder. Now they don't even include it anymore.
Were there any moisture tests done prior to the actual installation? Ooopps I see that in the initial question. Bellawood exotics have had a number of complaints over the years. In fact I know a LL manager that admitted a few years ago of the problems. Yet their domestic hardwoods are fine.
Weather and dew point can play a role during installation especially on concrete. Was the floor installed during a rainy spell with doors or windows open?
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Member Since
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