Hello, everyone. I would appreciate any input on my flooring issue. We just built a new house and the main area contains laminate flooring - specifically, Balterio Authentic Style. We have not moved in and there are numerous scratches on the floor. They are not surface scratches, either. We are very disappointed, as this brand had an AC4 rating which is commercial wear. In our previous home we had Wilsonart Classic (AC3), which withstood much rougher treatment (one scratch in 5 years).

My concern is that I don't believe this flooring will last more than one year. Is is possible to seal it with polyurethane? The flooring is embossed, will the polyurethane fill in the grooves and make a mess? Is there something else that we can do to protect the surface?

I would really appreciate any advice.

Thank you,
T. Aldrich