BobVila.com

I am so sorry to hear that you had such trouble with your home. We had a good experience using North American Housing and a licensed builder. We are also in VA and our builder made it very clear that the warranty of the home was through him and he would make sure any problems were taken care of. We did have a minor plumbing issue after our home was finished but we contacted our builder and North American's service department came out quickly to fix it.