Like so many of you who have installed Timbertech and suffered its consequences, I have the same views about, or, I should write, ANGER at a company that continues to market a product that is a gross failure.

Not only does Timbertech discolor, absorb and retain stains, it BUCKLES, CRACKS and SLOUGHS OFF resulting in an unsightly and virtually unuseable deck. Even with absolute correct installation and the recommended regular maintenance, the product is garbage. The many, many thousands of dollars that I spent on Timbertech and labor are all for naught.

The company turns a blind eye to one's inquiries -- I sent a claim to the company as a result of my problems -- and was brushed off. It was not their fault, I was told. As another Timbertech owner wrote, no wonder American buyers forgo domestic products in favor of foreign ones.

If other Timbertech owners feel as I do, we should initiate a class action suit. What do you think?

I have a 3 yesr old timber tech florizon deck. It needed to be powerwashed 4x between May to August to remove the black spots. I used Jo-Max and have since switched to corte-clean. Surface dirt and green areas clean up like new. After an intense cleaning you can still notice slight highlights of the "mold" spots. Within weeks they start darkening again. The spots appear around the pool area , which gets a good dousing of chlorine, as well as very dry locations. Surprisingly, spots haven't appeared around the immediate 2 feet closest to the house under our homes soffit. It seems that if it doesn't get hit with much rain, it doesn't have the problem!! This might have been a bad choice for a home in the northeast. It's now 4 weeks since the last cleaning and it's getting very ugly again. The deck is approx 60' by 40'. It is a time consuming , back breaking job for a low maintainance product. The installer, his supplier and a timber tech rep have been here to see the problem and are now waiting for a response. It was easier to power wash and stain my old wood deck once a year.

of ccourse i've experienced the same unacceptable and despicable experience from having purchased and installed a Timbertech deck. I too would welcome a class action lawsuit. This expensive product was not as advertised. Would to do over I'd instgall real wood and use one of the available after market wood preservatives. My dock and bulkhead are wood (vs my Timertech deck) and my dock & bulkhead look great following one pressure washing and every two year wood preservative application.

After only 2 1/2 years and after being put off by the TimberTech reps I have decided to replace the deck with real wood. This is the only choice I have because the deck is unusable as is. The attached picture was taken awhile ago and the deck is getting worse all of the time.
I would be happy to join a class action suit.

MAY BE JUST THE WAY THE PICTURE LOOKS BUT TO ME IT LOOKS LIKE AN INSTALLATION ISSUE. IF THE TIMBERTECH DECKING ISN'T THE TOUNGUE AND GROOVE TYPE THEN THEIR NEEDS TO BE SPACING BETWEEN THE BOARDS IN ORDER FOR WATER TO DRAIN OFF AND ON THE BOARD THAT IS COMING UP IT LOOKS LIKE IT WASN'T FASTENED DOWN. ONLY MY OBSERVATION BUT I CAN'T TELL MUCH ELSE FROM PICTURE THAN THAT.

THANKS,

MATTHEW BURR
BUYER - WINDOWS AND DOORS
VILLAGE HOME CENTER / dba COOPER BUILDING MATERIALS
4650 HIGHWAY 7 NORTH
HOT SPRINGS VILLAGE, AR 71909
EMAIL: MBURR@CBMCCI.COM

Timber tech did not stand behind my product. They sent a representative out who listened to me, was friendly and seemed sincere. The follow up was a couple of gallons of their deck cleaner. Any other follow up was overwhemingly frustrating. My deck needs to be replaced but they refused to do that off loading "blame" on me and the installation. I'll not deal with the company again.

I to have mold stains on my deck which will be 4 years old. My white sand railing system really looked terrible for being so young. I must say that when i contacted Timber Tech and sent them photos that they responded instantly and have replaced all of my rail system including post covers,caps and base rings.(5-sections 8' and 7 sections of 6') they did not cover labor to install. This spring i will try the Corte Clean which i orderd yesterday.

wht type of timber tech decking did you use ? Plan on putting a new deck in my yard 11x 9 to replace wooden one .Has timebr tech had a recent changes or newer ones on the market .I saw it and liked it but a bit concerned reading your post...I know that they are all differnt types of Timber Tech .Was also considering Azek any input on this product? I live in new york city have sun for the most of the day on the deck.Any input you can send me will help a great deal

My deck is the Ornamental style. I am not sure if Timber Tech is doing anything new since i purcheased my deck boards and rail system? As we speak i am building my new sections to install shortley. All of my rails are on craigs list South Jersey if you need to look at them. I will also attache a photo that i sent to Timber Tech when i was complaining about how it was weathering. I know not a thing about Azek. Good Luck.....I beleive that anything that sits outside all year will tend to weather and mildew to some degree. Hope this helps.

Another note is that i took 50 /50 water and bleach and sprayed a post and without scrubing and it seemed to work pretty good. This spring i will use the Corte Clean product that is reccommended.

Hi read your reply can you tell me where on craigs list I can find the pictures of the railing & deck as Craigs list is quite big not sure where exactly to look. Do you know what type of Timber Tech you installed ie Floorizon, Docksider ,etc
Thanks