I had a Trex deck installed by a licensed contractor in 4/06. It is cracking @ all screws at the end of the boards. I filed a claim w/trex & was informed the contractor is at fault. Screws are not to be less than 1" from the ends of the boards. The contractor is out of business & out of the state. In 4/06, what mechanism was in place by trex (if any)to inform customers/contractors that putting screws @ 3/4" would cause cracking & void the warranty?
Has anyone had this problem? I can see that the cracks will continue & the boards are breaking loose.
Trex refused to even come to my home & inspect the problem. Are there any lawsuits that I can participate in???
Bill Chastain
wmjchastain/@comcast.net |
Member Since
06/29/2009
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