Bob Vila branded merchandise and tools are sold exclusively by HSN.com. For questions and concerns or ordering Bob Vila branded merchandise contact HSN.
If for any reason you're not 100% satisfied, simply return the item within 30 days for a full refund. Contact HSN at HSN.com (help) or call 800.933.2887 (8 am - 1 am ET) with your order number.
Bob Vila branded tools carry a manufacturer's warranty beyond 30 days. For details, claims or questions regarding Bob Vila branded merchandise call 888.285.8200 (7 am to 5 pm PST M-F)
VHS and DVD Orders: The staff of BobVila.com makes every effort to ship all product orders as quickly as possible. Please allow 2-3 weeks time for orders placed via BobVila.com and note that some products may be shipped separately due to availability. If we determine an item cannot be shipped to you within thirty days of order you will be given the option to cancel. All orders are charged to your credit card upon shipment; Canadian orders must be paid in U.S. funds and will be charged appropriate shipping expenses.
If you have questions or comments regarding your purchase made via BobVila.com, please contact our customer service department via email and let us know how we may assist you.
Advertiser Sites: Most of the items in the SmartBuys Store are not sold by BobVila.com directly. BobVila.com has chosen stores with great reputations to fill out our product assortment. If you have any questions regarding a product, warranty, return or an order please contact the merchant directly. We also will not provide product advice or information on items listed on their sites:
