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Home > FAQ > Bulletin Boards > Please help me, my Polybutylene (Poly Butyl, Plastic pipes, PB pipes, Quest pipes, Qwest pipes, Poly Pipe, Blue Line) plastic water line is leaking, brittle or wearing out.
Where can I find information on getting the pipes repaired or replaced for free?
Bulletin Boards
Please help me, my Polybutylene (Poly Butyl, Plastic pipes, PB pipes, Quest pipes, Qwest pipes, Poly Pipe, Blue Line) plastic water line is leaking, brittle or wearing out.
Where can I find information on getting the pipes repaired or replaced for free?
The Cox vs. Shell settlement involves certain polybutylene plumbing systems installed between January 1, 1978 and July 31, 1995. Claimants may be eligible for a replacement of their plumbing system at no charge and/or a leak expense reimbursement if they qualify. Claimant must presently own or have previously owned a home plumbed with a polybutylene plumbing system and they must have experienced a qualifying leak. Claimant can complete a claim eligibility form on line at www.pbpipe.com or request a claim eligibility form from by calling 1-800-392-7591 or by writing to the Consumer Plumbing Recovery Center (CPRC) at PO Box 869006, Plano, TX 75086-9006. The CPRC will review the form and determine the claimant’s eligibility. For more details visit www.pbpipe.com
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