Need Help?
BobVila.com uses a wide variety of media to enhance your online experience,
from real-time streaming videos and interactive how to's. Listed below are links to download the necessary plug-ins required to take advantage of these features. Whether your project is a five minute fix or a full scale remodeling job, BobVila.com provides a rich user experience -- you just need to have the right tools.
Please read our Frequently Asked Questions page. Can't find your answer there? For questions concerning technical issues on BobVila.com, the best way to contact us is via an email to webmaster@bobvila.com.
For a limited time period, we are also testing contact via Instant Messenger. Add "BVcontact" to your AOL buddy list and if we are online, we would be happy to chat.
BobVila.com Plug-ins & Programs
Windows
Mac
Internet Explorer
Internet Explorer : A popular application from Microsoft used to browse the Web.
Apple® Quicktime®
QuickTime: Get the latest version of Apple's complete technology for handling video, sound, animation, graphics, text, music, and even 360-degree virtual reality (VR) scenes. A gateway for rich media including images, music, MIDI, MP3 and more, QuickTime lets you experience more than 200 kinds of digital media with your Mac.
Macromedia® Flash®
Macromedia® Flash® will inable your browser to view Vector Based graphics which load very quick and allow you to interact and make choices with the media piece.
Adobe® Acrobat Reader Adobe® Acrobat® Reader is free, and freely distributable, software that lets you view and print Adobe Portable Document Format (PDF) files. With Acrobat Reader, you also can fill in and submit PDF forms online, as well as download encrypted content from the Web and unlock it with Web Buy.
Bob Vila TV Show DVD Sets Interactivity The DVD's have additional interactivity when it is played on a computer. If you are having trouble accessing this functionality please read on...
On a Windows PC: The DVD includes an Installer for Windows that installs a program that works with most DVD player applications and Windows computers to process the Internet links in this DVD title.
To launch the installer:
1. Use the Explore feature to open the DVD
2. Locate the folder called “DVDccess”
3. In it you will find the install called “DVD@ccess.exe”. Just double click and follow the instructions.
On a Macintosh: Be sure to select Enable DVD@CCESS Web Links in the Disc tab of DVD Player Preferences.
To do this:
1. Launch “DVD Player” if it is not already open
2. Under DVD Player choose “Preferences” from the drop-down menu
3. In the “Preference” window select the “Disk Setup” tab
4. Select the chech box next to “Internet: Enable DVD@ccess web links.”