COMMUNITY FORUM

AllInquiry

03:06PM | 07/14/11
Member Since: 07/14/11
2 lifetime posts
Bvmisc
We got Granite countertops installed in our kitchen. The granite is "Kashmir Gold" and is 2 inches thick. The installer told us that the granite was sealed and we should wait for 24 hrs before cleaning it and using it. We did that.

As soon as we start using it, we see that water is staining it but the stain goes away in a few hours. Oil is also staining it and this stain does not seem to go away.

I contacted the installer and he says that this is a problem with this kind of granite. He also goes on to say that the oil stain will go away in a few weeks.

He offers a 20% discount or complete replacement of the granite for free right away. He's not budged on a bunch of things before and seems to offer the discount too easily. Is there something else that could be going on that I should be concerned about?

Sorry about the long post..

danielleb

10:10PM | 07/15/11
Member Since: 12/20/10
130 lifetime posts
if you opt to have it replaced, are they going to wash their hands of it completely after that?

Allison1888

11:20PM | 07/18/11
Member Since: 03/24/08
62 lifetime posts
Good point from danielleb. I would ask what the guarantee is on installation. Also ask what "grade" of granite it is. It's commonly known in the trades that there are 2-3 grades of granite and the slabs are priced accordingly. If this was the lowest grade, perhaps you want to upgrade. Just don't tell the installer that right away or they will push for it.

AllInquiry

06:18AM | 07/19/11
Member Since: 07/14/11
2 lifetime posts
I believe once they replace the granite, they are done.

Are there different grades within the same stone type? So.."Kashmir Gold" can have different grades or do different stone types have different grades?
Click_to_reply_button
Inspiration_banner

INSPIRATION GALLERY



Post a reply as Anonymous

Photo must be in JPG, GIF or PNG format and less than 5MB.

Reply_choose_button

captcha
type the code from the image

Anonymous

Post_new_button or Login_button
Register

Oversize windows let the outside in, even in a cozy cottage bathroom like this one. A roller screen and wraparound shower ... Built on a rocky island in the Drina River, near the town of Bajina Basta, Serbia, this wooden house was cobbled together ... Large steel-framed windows flood the interior of this remodeled Michigan barn with daylight. The owners hired Northworks A... Edging formed with upside-down wine bottles is a refreshing change. Cleverly and artistically involving recycled materials... A Washington State couple called on BC&J Architects to transform their 400-square-foot boathouse into a hub for family bea... Similar to the elevated utensil concept, hanging your pots and pans from a ceiling-mounted rack keeps them nearby and easy... Few projects are more fun than upcycling a vintage piece in a surprising way. Outfitted with a sink and a delicately tiled... The thyme growing between these stepping stones adds a heady fragrance to strolls along this lush, low-maintenance garden ... Decoupage is an easy way to add any paper design to your switch plate, whether it is wallpaper, scrapbook paper, book page... Twine lanterns add pops of crafty—but sophisticated—flair to any outdoor setting. Wrap glue-soaked twine around a balloon ... When securely fastened to a tree or the ceiling of a porch, a pallet and some cushioning make the ideal place to lounge. V... Reluctant to throw away any of those unidentified keys in your junk drawer? Hang them from a few chains attached to a simp... A stripped-down model, sans screened porch, starts out at $79,000. Add the porch, a heated floor for the bath, and all the... Salvaged boards in varying widths and colors make up the dramatic accent wall in this attic space. The high-gloss white of... This garden shed has been decked out to the nines. Designer Orla Kiely created the intimate home for a flower trade show, ...
Follow_banner_a
Newsletter_icon Google_plus Facebook Twitter Pinterest Youtube Rss_icon
 
webapp2