COMMUNITY FORUM

AllInquiry

03:06PM | 07/14/11
Member Since: 07/14/11
2 lifetime posts
Bvmisc
We got Granite countertops installed in our kitchen. The granite is "Kashmir Gold" and is 2 inches thick. The installer told us that the granite was sealed and we should wait for 24 hrs before cleaning it and using it. We did that.

As soon as we start using it, we see that water is staining it but the stain goes away in a few hours. Oil is also staining it and this stain does not seem to go away.

I contacted the installer and he says that this is a problem with this kind of granite. He also goes on to say that the oil stain will go away in a few weeks.

He offers a 20% discount or complete replacement of the granite for free right away. He's not budged on a bunch of things before and seems to offer the discount too easily. Is there something else that could be going on that I should be concerned about?

Sorry about the long post..

danielleb

10:10PM | 07/15/11
Member Since: 12/20/10
130 lifetime posts
if you opt to have it replaced, are they going to wash their hands of it completely after that?

Allison1888

11:20PM | 07/18/11
Member Since: 03/24/08
62 lifetime posts
Good point from danielleb. I would ask what the guarantee is on installation. Also ask what "grade" of granite it is. It's commonly known in the trades that there are 2-3 grades of granite and the slabs are priced accordingly. If this was the lowest grade, perhaps you want to upgrade. Just don't tell the installer that right away or they will push for it.

AllInquiry

06:18AM | 07/19/11
Member Since: 07/14/11
2 lifetime posts
I believe once they replace the granite, they are done.

Are there different grades within the same stone type? So.."Kashmir Gold" can have different grades or do different stone types have different grades?
Click_to_reply_button
Inspiration_banner

INSPIRATION GALLERY



Post a reply as Anonymous

Photo must be in JPG, GIF or PNG format and less than 5MB.

Reply_choose_button

captcha
type the code from the image

Anonymous

Post_new_button or Login_button
Register

Expensive, store-bought planters do not a garden make. In this quirky yet carefully conceived rooftop space, dresser drawe... It turns out that many bath and kitchen cleansers contain chemicals that are dangerous to the skin and eyes, and often pro... So often we paint tiny nooks white to make them appear larger, but opting for a dark, dramatic wall color like this one—Be... Chocolate-colored walls and large window frames allow the exposed wood beams to take center stage in this small screened p... If you're not crazy about the idea of commingling plants and pool, this modern variation may be more to your liking. The s... Yes, a freestanding garage can become its own tiny house. Artist Michelle de la Vega has all the comforts of a modern resi... There’s nothing like a new set of cabinet hardware to refresh a room. The possibilities are endless: Go modern, rustic, or... Pursue what's known as the stack effect. To achieve it, open the windows on both the upper and lower floors, and as warm a... Like no other floor type, a checkerboard design works wonders to underscore the retro kitchen theme. Vinyl flooring, ceram... Twine lanterns add pops of crafty—but sophisticated—flair to any outdoor setting. Wrap glue-soaked twine around a balloon ... When securely fastened to a tree or the ceiling of a porch, a pallet and some cushioning make the ideal place to lounge. V... Incorporate nature into your lighting scheme by securing a dead tree in a concrete mold and draping your pendant lamp from... For the cost of a can of exterior paint , you can totally transform your porch. Paint the floor a hue that complements yo... In this urban apartment, a standard-issue patio became a serene and green perch by replacing the typical concrete with gro... If you put the washing machine in the mudroom, you can stop the kids from walking through the house in dirty, grass-staine...
Follow_banner_a
Newsletter_icon Google_plus Facebook Twitter Pinterest Youtube Rss_icon
 
webapp1