COMMUNITY FORUM

confusedinnj

09:43PM | 02/03/12
Member Since: 02/03/12
1 lifetime posts
Bvelectrical
I bought a new house in Sept and it came with a new fridge. After using it for about a month, I noticed it was not keeping anything cool (temps in the freezer were up to 40 and fridge was 50). Four GE techs came to look at it and none could fix it so GE gave me a new one (same model). It's been a week and now this new is having the same problem. How could 2 of these be defective? Model number is GTH21SBXASS. I'm starting to wonder if something is wrong with the outlet. I plugged other items into it and they work so not sure what is going on. Any advice is appreciated.

LarryG

03:02PM | 02/04/12
Member Since: 07/22/04
526 lifetime posts
I mentioned I had a feeling it was getting stuck on defrost,maybe they had a bad run of control boards.Since it's still under warranty I would contact GE again. What did the other techs say when they came out?

babypops

01:49PM | 04/30/12
Member Since: 02/10/12
26 lifetime posts
I'm not sure about many details, but I can tell you that it's most definitely not the refrigerator's problem.

Antonio8100

12:46PM | 05/02/12
Member Since: 05/02/12
8 lifetime posts
I'm also facing this problem now a days.Thanks LarryG,you'r right here.
I'm totally agreed with you!After the repair it,now work very well.
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