12:32PM | 10/11/06
Member Since: 10/06/06
2 lifetime posts
I am an insurance adjuster with 15 years of experience.

An insured has a rubber roof that was applied directly onto the roof decking, throughnormal expansion and contraction of the roof decking, the decking nails have started to push through the membrane.

I would like to direct this insured to a web site that can take him step by step in replacing the rubber roof correctly, in order to prevent this from happening again.

I am fairly proficient in the installation and have explained to him what he should do. However, something that he could refer to would be very helpful. Does anyone have such a quick and easy reference that I could pass along to him?


07:56AM | 10/12/06
Member Since: 03/08/06
192 lifetime posts


12:27PM | 12/06/06
Member Since: 12/05/06
3 lifetime posts


04:55PM | 12/10/06
Member Since: 11/06/02
1284 lifetime posts
There is nothing normal about expansion/contraction that causes decking nails to come loose, protrude, and back into a rubber roof. This sounds like the wrong nails were used, or were improperly driven, and/or no adhesive was used.

it does not sound like a professional job, so my recommendation would be that he find a professional to do it right. A flat roof is nothing to fool with.

You as a porofessional should understand this. If you are encourging him to do this himself and facilitating it, and he ends up with more leaks and moild growing in his house, destroying its value, you and your company stand to lose far more than is saved here.

Excellence is its own reward!


05:00AM | 12/11/06
Member Since: 10/06/06
2 lifetime posts
Thanks for your reply,

In this instance the insured wants to be proficient in the methods his contractor is using, therefore he can question the "professionalism" of the contractor, so that when the roof is replaced he is no taken to the cleaners again.

He is not going to replace the roof himself, he just wants to be a more informed consumer.


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