COMMUNITY FORUM

Johnny on the Spot

07:52PM | 11/21/12
Member Since: 11/21/12
8 lifetime posts
I am a general contractor in WA State, Elite Exteriors, Inc., and used to be an Alvis Dealer in 2003-04. I was searching for an alternative to vinyl siding when a homeowner wanted a maintenance-free home and still had serviceable existing siding. I was provided with adequate training on application of the product, but it is up to each of the dealers to ensure that they are applying the product correctly and overseeing the process. Because the Alvis company went out of business suddenly due to severe mismanagement, we found a new and extremely ethical, reputable manufacturer of a great coating to become affiliated with, CHIC Advanced Coating System. (www.liquidvinylsystem.com) While the products are similar in make-up, they are not the same. There was nothing inherently wrong with the Alvis product, but the problems arose from installer misapplication. If the prep is not meticulously and properly done and the application done strictly according to manufacturer directions, the result will be less than desirable. This applies to all exteriors coatings. To back up a little, when Alvis was recruiting dealers, they had no criteria for acceptance of a new dealer other than that they had a license to operate and had the money to become a dealer. Some were entrepreneurs rather than painting or general contractors. Thus I believe that there may have been companies who became Alvis dealers who should not have. (The CHIC company interviewed and assessed prospective dealers and makes certain that each of their dealers is applying the product correctly.) Both of these products are upscale products and an alternative to painting or siding replacement where appropriate, and the cost is somewhere inbetween. It is an excellent option when the existing siding is properly assessed and it is properly applied. Alvis or any similar product will not perform as intended if it is not installed properly. But it will perform as intended if it is installed properly. All homeowners who have Alvis Spray on Siding or are considering any other similar lifetime, waterproof coating need to do their due diligence and research the house cleaning methods, application methods, the manufacturer, and the contractor selling and applying the product. The longer the contractor's history of application, obviously, the better. As always, ask for references and call them; drive by their homes. Nobody is going to give out a name of somebody they know to be unhappy, but if you can get enough names of happy, satisfied customers, that is about as good as it gets. We have now been with CHIC Advanced Coating System since 2004 when Alvis closed down and could not be happier with our association with a family-owned, debt-free company who makes a superior product and backs it with the best customer service and lifetime warranty we could ever ask for. We have coated dozens and dozens of homes without issue. I just cannot stress enough to homeowners that it is not the product, it is the application of the product that is defective. We have recently been contacted by an insurance adjuster to do a repair on a house coated with a similar type product. It is possible to do and to even get an exact color match. In this particular case, the insurance is paying for the repairs. If there are any homeowners out there experiencing problems with a coating, Alvis or any other product, and the contractor is either out of business our not responding, you do have options. If you happen to have a CHIC dealer near you, I would suggest you call to find out your options for getting a repair done. File an insurance claim, if you wish, or just get a bid from the contractor for the needed repairs. Of course, no contractor is going to do a repair on another contractor's work for nothing. I notice some of you out there are trying to track down the owner of a company who was applying Alvis Spray on Siding, and there may be options for some recourse, but generally if the contractor has shut down the business that you contracted with, he has no further liability. Sometimes the homeowner can do all the research, talk to references, and whatever else they choose to do to check out a contractor and problems still arise. Remodeling is not an exact science and sometimes problems do arise that are out of the control of the contractor. The key is in how the contractor handles the problem and if he supplies an adequate solution. Good luck to you all. And please remember, it is not the product that is defective!

Johnny on the Spot

07:53PM | 11/21/12
Member Since: 11/21/12
8 lifetime posts
I am a general contractor in WA State, Elite Exteriors, Inc., and used to be an Alvis Dealer in 2003-04. I was searching for an alternative to vinyl siding when a homeowner wanted a maintenance-free home and still had serviceable existing siding. I was provided with adequate training on application of the product, but it is up to each of the dealers to ensure that they are applying the product correctly and overseeing the process. Because the Alvis company went out of business suddenly due to severe mismanagement, we found a new and extremely ethical, reputable manufacturer of a great coating to become affiliated with, CHIC Advanced Coating System. (www.liquidvinylsystem.com) While the products are similar in make-up, they are not the same. There was nothing inherently wrong with the Alvis product, but the problems arose from installer misapplication. If the prep is not meticulously and properly done and the application done strictly according to manufacturer directions, the result will be less than desirable. This applies to all exteriors coatings. To back up a little, when Alvis was recruiting dealers, they had no criteria for acceptance of a new dealer other than that they had a license to operate and had the money to become a dealer. Some were entrepreneurs rather than painting or general contractors. Thus I believe that there may have been companies who became Alvis dealers who should not have. (The CHIC company interviewed and assessed prospective dealers and makes certain that each of their dealers is applying the product correctly.) Both of these products are upscale products and an alternative to painting or siding replacement where appropriate, and the cost is somewhere inbetween. It is an excellent option when the existing siding is properly assessed and it is properly applied. Alvis or any similar product will not perform as intended if it is not installed properly. But it will perform as intended if it is installed properly. All homeowners who have Alvis Spray on Siding or are considering any other similar lifetime, waterproof coating need to do their due diligence and research the house cleaning methods, application methods, the manufacturer, and the contractor selling and applying the product. The longer the contractor's history of application, obviously, the better. As always, ask for references and call them; drive by their homes. Nobody is going to give out a name of somebody they know to be unhappy, but if you can get enough names of happy, satisfied customers, that is about as good as it gets. We have now been with CHIC Advanced Coating System since 2004 when Alvis closed down and could not be happier with our association with a family-owned, debt-free company who makes a superior product and backs it with the best customer service and lifetime warranty we could ever ask for. We have coated dozens and dozens of homes without issue. I just cannot stress enough to homeowners that it is not the product, it is the application of the product that is defective. We have recently been contacted by an insurance adjuster to do a repair on a house coated with a similar type product. It is possible to do and to even get an exact color match. In this particular case, the insurance is paying for the repairs. If there are any homeowners out there experiencing problems with a coating, Alvis or any other product, and the contractor is either out of business our not responding, you do have options. If you happen to have a CHIC dealer near you, I would suggest you call to find out your options for getting a repair done. File an insurance claim, if you wish, or just get a bid from the contractor for the needed repairs. Of course, no contractor is going to do a repair on another contractor's work for nothing. I notice some of you out there are trying to track down the owner of a company who was applying Alvis Spray on Siding, and there may be options for some recourse, but generally if the contractor has shut down the business that you contracted with, he has no further liability. Sometimes the homeowner can do all the research, talk to references, and whatever else they choose to do to check out a contractor and problems still arise. Remodeling is not an exact science and sometimes problems do arise that are out of the control of the contractor. The key is in how the contractor handles the problem and if he supplies an adequate solution. Good luck to you all. And please remember, it is not the product that is defective!

Johnny on the Spot

12:38AM | 11/22/12
Member Since: 11/21/12
8 lifetime posts
I am a general contractor in WA State, Elite Exteriors, Inc., and used to be an Alvis Dealer in 2003-04. I was searching for an alternative to vinyl siding when a homeowner wanted a maintenance-free home and still had serviceable existing siding. I was provided with adequate training on application of the product, but it is up to each of the dealers to ensure that they are applying the product correctly and overseeing the process. Because the Alvis company went out of business suddenly due to severe mismanagement, we found a new and extremely ethical, reputable manufacturer of a great coating to become affiliated with, CHIC Advanced Coating System. (www.liquidvinylsystem.com) While the products are similar in make-up, they are not the same. There was nothing inherently wrong with the Alvis product, but the problems arose from installer misapplication. If the prep is not meticulously and properly done and the application done strictly according to manufacturer directions, the result will be less than desirable. This applies to all exteriors coatings. To back up a little, when Alvis was recruiting dealers, they had no criteria for acceptance of a new dealer other than that they had a license to operate and had the money to become a dealer. Some were entrepreneurs rather than painting or general contractors. Thus I believe that there may have been companies who became Alvis dealers who should not have. (The CHIC company interviewed and assessed prospective dealers and makes certain that each of their dealers is applying the product correctly.) Both of these products are upscale products and an alternative to painting or siding replacement where appropriate, and the cost is somewhere inbetween. It is an excellent option when the existing siding is properly assessed and it is properly applied. Alvis or any similar product will not perform as intended if it is not installed properly. But it will perform as intended if it is installed properly. All homeowners who have Alvis Spray on Siding or are considering any other similar lifetime, waterproof coating need to do their due diligence and research the house cleaning methods, application methods, the manufacturer, and the contractor selling and applying the product. The longer the contractor's history of application, obviously, the better. As always, ask for references and call them; drive by their homes. Nobody is going to give out a name of somebody they know to be unhappy, but if you can get enough names of happy, satisfied customers, that is about as good as it gets. We have now been with CHIC Advanced Coating System since 2004 when Alvis closed down and could not be happier with our association with a family-owned, debt-free company who makes a superior product and backs it with the best customer service and lifetime warranty we could ever ask for. We have coated dozens and dozens of homes without issue. I just cannot stress enough to homeowners that it is not the product, it is the application of the product that is defective. We have recently been contacted by an insurance adjuster to do a repair on a house coated with a similar type product. It is possible to do and to even get an exact color match. In this particular case, the insurance is paying for the repairs. If there are any homeowners out there experiencing problems with a coating, Alvis or any other product, and the contractor is either out of business our not responding, you do have options. If you happen to have a CHIC dealer near you, I would suggest you call to find out your options for getting a repair done. File an insurance claim, if you wish, or just get a bid from the contractor for the needed repairs. Of course, no contractor is going to do a repair on another contractor's work for nothing. I notice some of you out there are trying to track down the owner of a company who was applying Alvis Spray on Siding, and there may be options for some recourse, but generally if the contractor has shut down the business that you contracted with, he has no further liability. Sometimes the homeowner can do all the research, talk to references, and whatever else they choose to do to check out a contractor and problems still arise. Remodeling is not an exact science and sometimes problems do arise that are out of the control of the contractor. The key is in how the contractor handles the problem and if he supplies an adequate solution. Good luck to you all. And please remember, it is not the product that is defective!

Aldridge

07:28AM | 12/10/12
Member Since: 12/10/12
2 lifetime posts
Obviously, Last five years you couldn't face any kind issues. But now only you are facing these type of problems. This is not a installation problems.
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