http://search.detroit.bb.org/nis/newsearch2.asp?ID=1&strBCode=03320000&ComID=0332000004002499&ComName=Insta%2DDry+Basement+Systems

and this is ONLY here in SE Michigan, and most of us know lots of homeowners don`t call the BBB or when they try they find it a big pain in the rear and very time consuming to get anywhere so many dont follow through where a complaint would be noted