HI,I NEED HELP WITH A BIG DOUBLE CUDDLER RECLINER.IT IS STICKING ON ONE SIDE AND WILL NOT LET DOWN.YOU HAVE TO TURN IT OVER AND FIGHT IT TO GET THE BOTTOM DOWN.IT LOOKS LIKE THE BLACK PLASTIC STOP MECHANISM UNDER THE BOTTOM (I THINK THAT'S WHAT YOU CALL IT)IS SLIPPING TO FAR BACK AND THAT IS WHAT IS KEEPING IT FROM GOING BACK DOWN.I DO NOT KNOW WHAT DO.PLEASE HELP