COMMUNITY FORUM

bsmtleak

09:01AM | 11/07/07
Member Since: 11/06/07
3 lifetime posts
Bvbasement
Thanks for viewing. I am having a leak from the basement walls where the pipes penetrate to the exterior. The leak is around the mid-point of a 9 foot wall.

I hired Basement Co. to excavate and repair from the outside. Few months later, starts to leak again.

What can be done to stop the leaking? I think the Basement Co. messed up and did not to a proper job. Will re-excavating from the exterior fix the problem?

Thanks

KingVolcano

09:17PM | 11/08/07
Member Since: 03/03/05
273 lifetime posts
No Warranty?

bsmtleak

02:15AM | 11/09/07
Member Since: 11/06/07
3 lifetime posts
The firm is balking at it. Said they sent a person to do repairs before, but the person only applied epoxy to the crack on the interior and did nothing on the outside.

KingVolcano

03:22AM | 11/10/07
Member Since: 03/03/05
273 lifetime posts
If you have given them the opportunity to fix the issue, and they have not, then report them to the Better Business Bureau. Also, you may want to contact your state attorney's office. They may be able to make a call on your behalf to prompt the company to return.

If they took your money and promised you the leak would stop, follow-up on it.
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