COMMUNITY FORUM

BV002287

02:37PM | 10/10/13
My builder put in 11 Semco patio doors in my new home 9 years ago and all 11 have failed. The glass is foggy all up and down the doors and looks bad! I would not buy Semco again.

NYCdoor

04:33AM | 10/18/13
Member Since: 10/18/13
3 lifetime posts

I have Semco Windows in my office in New York. The windows are properly installed.

BV002363

06:19PM | 10/20/13
We had 23 double hung low-E triple glazed windows installed in our home when it was constructed 25 yrs. ago, (1988). Initially we had a few problems with windows that were not square from the factory, which Semco replaced immediately at their expense. Since then we have had no problems with the double hungs except that they are difficult to fold out for cleaning. The new design is much easier to use. The problems we have had are with the aluminum clad storms. Due to faulty design and construction, the wood in the storms has rotted, the storms have lost integrity and are literally falling apart. We have to replace all of the storms. Has anyone else had this problem?

TTCB

03:51PM | 01/03/14
Member Since: 01/03/14
5 lifetime posts
I live in Crested Butte, CO at an elevation of around 8,500 feet. The climate is very dry and cold. I am having trouble excessive condensation and frostong along my windows and on all the seams around the windows. Water runs between the windows and the frame, leaving streaks on the wall, and water puddles up on the sills once the ice melts off of the window and surrounding wood. Semco says this is not their problem, which is fine. The rep from Boulder, CO was increadibly rude and condescending. He couldn't tell me why my windows were doing this, but that it was definitely not a window problem, and that "if I were you, I would be concerned about whats going on in my walls, not my windows". OK. My home was built in 2005. We bought it in 2009, and the condensation was going on then, and has continued to get worse. We don't have great air flow through the house because we have in floor heat. I keep the third floor (my bedroom) door open, and the vent fan is on 50% of the time. The humidity in the house ranges from 25%-35% depending on where you are in the house, and the temp/weather outside. This does not seem like excessive humidity to me. I understand that some condensation on the windows can be expected when it is 10 below outside, but this seems excessive to me. Plus, the entire window jam (sash maybe) is frozed and iced up. The rep told me that i should open my blinds at night and crack a window to let excess moisture out. The thirs floor windows do not open or close properly anymore because the wood is warped (likely from the freeze/thaw action ofn the wood).
Anyway, I am just trying to figure out how to proceed. See the pics below forexamples of our issues. I am not buying Semco windows again (obviously), which the rep was really nasty about, bashing Pella and Anderson in the process. For those of you that have had similar issues, 1)Did replacing the windows and sash improve the condensation issue on your windows? 2)what brand of windows do you suggest? 3) Can you recommend anything that I do to improve the issue in the short term before I can replace at least the third floor windows.
Thanks for any advise you may have.

Frosted_seal_3

TTCB

03:52PM | 01/03/14
Member Since: 01/03/14
5 lifetime posts
I live in Crested Butte, CO at an elevation of around 8,500 feet. The climate is very dry and cold. I am having trouble excessive condensation and frostong along my windows and on all the seams around the windows. Water runs between the windows and the frame, leaving streaks on the wall, and water puddles up on the sills once the ice melts off of the window and surrounding wood. Semco says this is not their problem, which is fine. The rep from Boulder, CO was increadibly rude and condescending. He couldn't tell me why my windows were doing this, but that it was definitely not a window problem, and that "if I were you, I would be concerned about whats going on in my walls, not my windows". OK. My home was built in 2005. We bought it in 2009, and the condensation was going on then, and has continued to get worse. We don't have great air flow through the house because we have in floor heat. I keep the third floor (my bedroom) door open, and the vent fan is on 50% of the time. The humidity in the house ranges from 25%-35% depending on where you are in the house, and the temp/weather outside. This does not seem like excessive humidity to me. I understand that some condensation on the windows can be expected when it is 10 below outside, but this seems excessive to me. Plus, the entire window jam (sash maybe) is frozed and iced up. The rep told me that i should open my blinds at night and crack a window to let excess moisture out. The thirs floor windows do not open or close properly anymore because the wood is warped (likely from the freeze/thaw action ofn the wood).
Anyway, I am just trying to figure out how to proceed. See the pics below forexamples of our issues. I am not buying Semco windows again (obviously), which the rep was really nasty about, bashing Pella and Anderson in the process. For those of you that have had similar issues, 1)Did replacing the windows and sash improve the condensation issue on your windows? 2)what brand of windows do you suggest? 3) Can you recommend anything that I do to improve the issue in the short term before I can replace at least the third floor windows.
Thanks for any advise you may have.

TTCB

03:52PM | 01/03/14
Member Since: 01/03/14
5 lifetime posts
I live in Crested Butte, CO at an elevation of around 8,500 feet. The climate is very dry and cold. I am having trouble excessive condensation and frostong along my windows and on all the seams around the windows. Water runs between the windows and the frame, leaving streaks on the wall, and water puddles up on the sills once the ice melts off of the window and surrounding wood. Semco says this is not their problem, which is fine. The rep from Boulder, CO was increadibly rude and condescending. He couldn't tell me why my windows were doing this, but that it was definitely not a window problem, and that "if I were you, I would be concerned about whats going on in my walls, not my windows". OK. My home was built in 2005. We bought it in 2009, and the condensation was going on then, and has continued to get worse. We don't have great air flow through the house because we have in floor heat. I keep the third floor (my bedroom) door open, and the vent fan is on 50% of the time. The humidity in the house ranges from 25%-35% depending on where you are in the house, and the temp/weather outside. This does not seem like excessive humidity to me. I understand that some condensation on the windows can be expected when it is 10 below outside, but this seems excessive to me. Plus, the entire window jam (sash maybe) is frozed and iced up. The rep told me that i should open my blinds at night and crack a window to let excess moisture out. The thirs floor windows do not open or close properly anymore because the wood is warped (likely from the freeze/thaw action ofn the wood).
Anyway, I am just trying to figure out how to proceed. I am not buying Semco windows again (obviously), which the rep was really nasty about, bashing Pella and Anderson in the process. For those of you that have had similar issues, 1)Did replacing the windows and sash improve the condensation issue on your windows? 2)what brand of windows do you suggest? 3) Can you recommend anything that I do to improve the issue in the short term before I can replace at least the third floor windows.
Thanks for any advise you may have.

TTCB

03:58PM | 01/03/14
Member Since: 01/03/14
5 lifetime posts
Sorry I posted four times! It said there was en error, so I tried again, and now its up there a bunch......

BV003187

07:38PM | 02/06/14
I built my home 10 years ago and also am experiencing ice build up on the inside of my windows. Are they still under warranty. If so, how do I get them repaired under warranty?

Tina89

05:15AM | 02/07/14
Member Since: 02/07/14
21 lifetime posts
We installed Semco windows about 5 years ago & have had no problems with them.Have not had to replace any panes,no problems whatsoever with any of the Semcos I have installed.
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