I submitted a claim for decking replacement the end of June of this year along with pictures and everything that was required.
I received a credit for my complete original order at my local lumber co. for planking, fascia,fasteners,etc. along with a check to compensate for labor.
I got three estimates for the work and they were all within $150.00 of the compensation check. I feel that TimberTech lived up to the warranty to the full extent.The people I spoke with in the claims dept. were cordial, understanding, and very helpful. I hope that the new product is better than the old Desert Bronze.
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