COMMUNITY FORUM

BV001871

06:20PM | 08/20/13
Bvmisc
My TimberTech deck has white stains after just one year. Tried to remove with a host of cleaners.

Company tells me this is normal wear and tear and is not considered a product or performance warranty issue.

They are sending me enough DeckMax to clean the deck and tell me this should be considered annual maintenance.

Does DeckMax remove the white stains/haze??

Any other suggestions on how to proceed with the company?

BV004541

09:17AM | 06/02/14
I had the same issue, put the DeckMax on it and it looks like new... and THEN the areas in the full sun have turned Black and ugly, I tried cleaning it with the DeckMax cleaner, and re-applying DeckMax, but it looks like it is permanently stained- it really looks like more of a burn.
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