COMMUNITY FORUM

BV002145

02:16PM | 09/22/13
Bvkitchen
My wife accidentally touched the "Self Clean" pad instead of "Bake". It auto locked the oven door and proceeded to heat up (gas). When she realized her mistake she panicked and somehow forced the oven door open instead of touching the "Off/Clear" pad.
The problem now is that the door latch is in the locked position, the oven door is open, and there is an orange warning display stating the obvious "locked Door".
Is there a way to restore the appliance to its normal operating mode?

BV000193

05:23PM | 09/22/13
And what is the make and model # so I can look it up see what you should do.

Rayboo

06:04PM | 09/22/13
Member Since: 09/22/13
2 lifetime posts
It is a General Electric Profile XL44 Self-Cleaning Gas Range. Thank you. That would be important to know.

BV000193

06:34AM | 09/23/13
XL44 is not the model number.

BV000193

06:41AM | 09/23/13
In the mean time I found this:

Range - Oven Door Won't Unlock

Do not force the latch at any time.

The Oven Door has been Locked Accidentally:

If there is food in the oven, let the oven cool to room temperature and try to unlatch the door.

If no food or utensils are in the oven, start a self-clean cycle, then hit Clear/Off after 60 seconds. If that does not unlock the door, run a short self-clean cycle (1-2 hours).

With electronic ranges there is a small chance that turning the circuit breaker off for a few minutes and turning it back on can release the door latch to the "off".

Rayboo

07:28PM | 09/26/13
Member Since: 09/22/13
2 lifetime posts
Problem was solved by a GE repairman for $80.00. Super simple. I wish I had thought of it. Recall, the door was open and the latch was in the locked position causing a blinking orange message on the display. The Solution:
There is a black spring loaded button on the upper left side of the oven door opening. I never noticed it against the black background. The technician merely held the button in for a minute or so until the orange message disappeared and voila, the latch moved to the unlock position. A lesson learned the hard way but at least now the oven works

BV000193

06:33AM | 09/27/13
If you would have posted the model number we would have seen that.
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