COMMUNITY FORUM

outdone

01:51PM | 10/18/13
Member Since: 10/18/13
1 lifetime posts
Bvmisc
After using the self clean on my oven it does not work. I have had it about 4 years. The "locked door" error message is showing in the display and can not be taken off. Therefore I can not use the oven. My husband who is a good handyman has done all he knows to try to trigger this message off. I spoke to a service person who would not tackle it, he only message to me is "never buy a self cleaning oven" to hard to repair.

Thank you
Outdone

LarryG

08:51AM | 10/19/13
Member Since: 07/22/04
531 lifetime posts
If we had the complete model number we could look it up and see the type of door locking mechanism your oven employs.

BV002351

12:55PM | 10/21/13
model number of the oven is JGBP35BEA9BB

Thank you,
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