COMMUNITY FORUM

mybaby2028

10:55AM | 10/19/04
Member Since: 10/18/04
1 lifetime posts
Bvwindows
I am considering Renewal by Andersen as they offer the look (old wood windows w/ applied grids) I desire. I had previouly went w/ Schucco vinyl windows but the DEALER (NE Sash)misrepresented the product as they don't offer the look I want (applied grids - they have between the glass grids only). I am now @ a crossraods on what to do. . .Can't be sure. I know the look I want but my wallet doesn't like it ;-) And, I was very impressed with the Schucco window & I am being told that the Renewal by Andersen window is an inferior product. Anyone out there have Renewal by Andersen Windows???? Please provide me with some info and opinion on the windows, installation, and warranty.

MistressEll

04:53PM | 02/15/05
Member Since: 01/30/05
361 lifetime posts
Its been a while since your posting, but I'm assuming you haven't made your decision in fall for a winter replacement, so in case you return to the board, I'll tell you about my experiences with Renewal.

I purchased two doublehungs and 2 sliders from this company. They are miles above any vinyl window around. I purchased FULL FRAME windows, meaning that I was NOT using the snap in type kit, and because of differing sheathing situations on two different sides of the house (brick facing on one, vinyl siding on the other)I stipulated that mouldings (exterior) were in two different formats/styles (apron vs. picture frame).

First of all, I found the manufacturing of them to be just a bit dissappointing, the welds were adequate, but required some sanding, filling and refinishing. There were some bad "burrs" in the sliders that I have also had to address.

Secondly, it is a total waste of your money if you do NOT upgrade to the argon gas filled windows. Now, I have these windows in Northeastern Illinois (COLD --) on both Northern (BRRRR but never sees the sun) and Southern Exposures. I am very glad to have the uv and the argon on both exposures!.

Third, I found the installers to have literally zero skill with regards to installing interior window skirting and finishing the sill -- advice DO NOT allow them to install the trim. Have them leave it for you, just have them install the interior jam extension (red oak) and DO NOT let them nail anything on the interior.

First of all, they "slop" it in with wider than normal casing. Second, they are clueless about how to pinch a mitered corner, can't to block corners (victorian or federalist style) worth a darn, and will do nothing more than miter a bit of casing under the sill and call it an apron job, they are cluesless as far as that goes.

The windows themselves carry a two year installation warranty, and varying decreases in liability regarding the windows themselves over 5, 7 amd 10 years, depending on if you get the "replacement" windows or the full-frame replacement windows.

I was disappointed in the glass transfer temperature compared to solid wood vinyl sheathed regular andersen windows however.

If you do order the full frame replacements, specify for the snap in on site exterior trim (much easier to adjust before you fit in place).

Finally, there is NO SUCH THING as a SPECIAL order size with this line. They are all custom made to order, and especially if you have an older home with taller, skinner, odd windows, you'll find their prices very reasonable.

Personally I would only consider a full frame replacement, as anything less will be drafty and rather negate the reason for replacement in the first place.

tallenb65

04:33PM | 10/25/07
Member Since: 10/24/07
1 lifetime posts
I just had new Renewal windows installed by the Maryland office. The product seems very good. However, I did have a few installation issues with the finished trim work on the inside of my front casement windows. They do not have a separate crew for finishing work, the same 2 guys did everything. The problem was the trim work was not securely fastened. I was getting ready to stain the wood, I noticed 3 nail holes within 5 inches. The boards were loose and I was easily able to pull them right off the wall. I contacted the salesperson and she forwarded it to the supervisor. He told me that he would like to come out and examine the job. I think that he did not believe me. So I left the trim off for a week and he never got back to me. The nails were not long enough to hold the trim. And 3 nails within 5 inches, that is excessive. I also filled out the survey that went to company headquarters along with a lengthy explanation of what I thought was very shoddy work. So far, this company has been very unresponsive. This was also the most costly appraisal I got out of 5. But I went with them because I thought I would get an excellent job. I probably would have been better off with Pella. But what's done, is done.

windowmann2000

05:24AM | 02/06/08
Member Since: 02/28/07
11 lifetime posts
For the money the window is very disappointing.

When your in the $750-$1000 dollar range you should be at the top in quality and the Renewal is not. New fiberglass technology (not Fibrex) is the state of the art in windows. The better vinyls all out perform Renewal. Schuco which was one of the better vinyls is going out of business so scratch them off your list, but the list goes on. There are many vinyls with clean welds that would be a better purchase at substantially less money with much better energy numbers and warranty. For top shelf look at fiberglass.
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