06:03AM | 01/17/05
Member Since: 01/16/05
2 lifetime posts
Almost three years ago, we had replacement windows installed by a local company in the KC area. Simonton made the windows we had installed. The line we purchased was Dimension II. We thought we did our homework and were purchasing a higher quality replacement window. I am beginning to think we were mislead or misinformed. Can anyone inform me about the quality of our windows? In addition, if these windows are indeed not the quality represented what options of recourse are available for us to consider?

Thank you for any help in this matter.


06:18AM | 01/17/05
Member Since: 01/05/05
83 lifetime posts
What seems to be the problem? Check out this web site of pictures taken in the kc metro.


07:42AM | 01/18/05
Member Since: 01/16/05
2 lifetime posts
Excessive drafts, cold displacement and moisture on inside of windows**, screens do not stay tight to frame. We were lead to believe these were to have been Energy Star rated windows. With the above problems it does not sound like they are.


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