COMMUNITY FORUM

INDMERC

07:26PM | 03/07/05
what is the percentage of the pane that breaks and do you have shards or little cubes left over??

Homemaker

03:56PM | 03/09/05
Member Since: 03/03/05
10 lifetime posts
I would say about 40-50% of the window is blown out.. the complete center .... the rest stays in tact... There are little shards along with a few larger pieces of glass on the floor ... no cubes.

INDMERC

08:38PM | 03/09/05
time to get the mfgr off of their butt and get you new window(s)...

tried to find that special that was on TV about windows doing this but didn't fair too well...

is the wiow sash square... Wonder if the payne was under compression.. the rest of the window that remains intact.. is it cracked and the sash holding it in place...

BTW.. little cubes ould have ment that the window was tempered..

Homemaker

01:18AM | 03/11/05
Member Since: 03/03/05
10 lifetime posts
To get new windows would be marvelous, but even to know what is causing this would be a blessing in itself... No help from the manufacturer... their warranty is on the frames and the mechanism but nothing on the windows.

You mentioned compression may be the problem... if that was the case..., would not the other window in the frame blow out or crack in some way as well? The windows that have exploded is an inside window of a dual pane sliding window.. in other words there are 2 panes of glass that make up each window- an outside and an inside window. Nothing happens to the outer windows.

There have been 3 different windows in 3 different rooms of the house at 3 different times do the very same thing- always the inside window.

The windows frames are rectangular in shape.

Appreciate your response..

dmbperson

06:39AM | 03/12/05
Member Since: 03/11/05
1 lifetime posts
Some/most window companies have a gas in-between the panes of glass for insulation, Argon is one that was commonly used. one problem that they had with this is that the argon would escape and not let anything else back in. this would cause a vacuum and suck the 2 panes of glass together, commonly referred to as "Collapsed Glass” most of the time you will see a oval of condensation in the middle of the glass in the winter time, sometimes the panes will touch and even break. I hope this helps, and depending on the brand, it should be covered under warranty.

Richrahn

08:20AM | 01/16/09
Member Since: 01/15/09
3 lifetime posts
i found these posts very interesting and helpful. i have also had 3 windows implode, 2 in cold weather and 1 in cool weather. the windows were installed in 1994 by sears to the tune of $12,000. the sales person never mentioned anything about exploding windows (ha,ha), but he did strongly suggest that we purchase the lifetime glass breakage warranty. i realize that these posts are from 2005, but i am wondering how big a problem these windows are. thanks for letting me vent.

Homemaker

05:46AM | 01/17/09
Member Since: 03/03/05
10 lifetime posts
We replaced the windows at our own cost (did we have a choice?) Since then there has been no problem. The company who installed the orginial windows never did get in touch with to check on why the glass would have exploded.

Have to wonder if they were a fly by night company and used a door to door salesperson.(The windows had already been installed when we purchased the house).

Someone along the line has mentioned that the frames may have been too tight not allowing the windows to expand or contract. Perhaps that is possible I don't know

Before I would buy glass breakage warranty, I would definitely be doing a lot of reading with a magnifying glass to see what they REALLY covered, or you could find yourself in the same boat as us.

Sharon

Richrahn

01:47PM | 01/17/09
Member Since: 01/15/09
3 lifetime posts
i am a very cautious shopper, so i checked out the warranty coverage before buying. now that these 3 windows have imploded, i'm glad i bought it. we haven't had to pay for parts or labor. we purchased the windows from sears home improvement. they subcontract with manufacturers and installers. the warranty is lifetime coverage. it has payed for itself. as long as sears is in business, we are ok.

Richrahn

03:02PM | 01/26/09
Member Since: 01/15/09
3 lifetime posts
had another window implode today. called sears again and was told they were having a major problem with these windows. now they are telling me i will have to pay $150.00 per window for labor, because the company they subcontracted with (kensington windows) went out of business. so i guess that's my fault. so much for the lifetime full coverage warranty! thanks for letting me vent. BUYER BEWARE!
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