17 years ago, added to existing house. Had a dozen custom-built Andersen (according to the contractor) quite large casement windows that crank in and out. Most of these windows are rarely used. The 5 or 6 that are have all developed the same problem. The weight of the window warps the cranking mechanism hinge and makes it impossible to crank the window in or out. I have pointed this out to Andersen on several occasions but have received no satisfactory response - or ANY response, for that matter. I know that 17 years is a long time but this is a problem that evolves over time, not the first time the window is operated Does Andersen take care of this problem? I am surprised that the factory would agree to build and sell windows that obviously are too heavy for the cranking mechanism.
Pella casement windows?
Casement Window Replacements
casement window replacements
Screens for 80-yr-old small bungalow casement windows?
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