COMMUNITY FORUM

BV004050

09:32AM | 05/03/14
Bvlawn
This product is junk! Great marketing program but if it sounds too good to be true it probably is. I grew up on a farm and knew better but thought with the new technologies available it might be worth evaluating. Very expensive for grass seed but I spent almost $150 and when it didn’t grow after a month I contacted customer service at Grassology. After a fairly long conversation with their representative who defended the product, I asked the representative if they had ever used the product and the answer was no. I asked them how they knew that it was such a great product, they then offered me a refund of $20. After asking about their 100% satisfaction guarantee, they indicated if I returned the product, I had obviously planted the grass seed and it was not recoverable, they would refund me the seed cost. I don’t consider this a quality product or company.
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