10:18AM | 05/20/14
Member Since: 05/20/14
1 lifetime posts
Less than 3 weeks ago, we purchased new Timbertech RadianceRail in black to go with new Timbertech deck. Posts and 8' sections of rail were delivered by local lumberyard, with the driver saying 6' rail sections would be delivered within a day or so. Started to install posts, contacted local lumberyard when rail didn't show up the next day. Now we're told that due to Azek buying out TTech, there are NO BLACK railings in 6' or any length AVAILABLE ANYWHERE! So now we have TTech new black posts installed, 8' rail sections ready to be installed, and they want to substitute TTech discontinued Classic Black, which DOES NOT MATCH the new Black color! On top of that, all that is left of the discontinued Classic Black rails is 8' long, and they want us to pay to change our 6' rail order to 8' @#)(@#)(%@_#)%(



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