I have severe water leaks on my WeatherShield/ProShield casement windows used in my home that was built in 2001. During the first year the builder "repaired" the problem several times. Recently during a rain storm water poured in at the top of the Jam seals on several windows. The local WeatherShield distrbutor is sending out a rep to look over the windows.
Any known mfg defects in WeatherShield/ProShield Windows built in 2001/2002 timeframe?
The windows have a 20 year warranty on materials and workmanship.
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