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carbonater55

08:27PM | 03/26/07
Member Since: 03/26/04
5 lifetime posts
Bvwindows
My sister just bought a house with older Anderson crank out windows. All windows are inoperable because of broken crank drives.

The crank screw comes out of the bracket when trying to open the window.I can see no way to hold the screw in place or what ever did!

Any body have a repair for this?

The parts are available (complete replacement assemblies) for 35$ apieceX 7.

So much for Anderson quality.
5901-anderson_crank_outs

Billhart

04:48AM | 03/27/07
Member Since: 04/25/05
1915 lifetime posts
They can't be repaired because the previous owner threw away part of them.

There is a push in bushing on the end of the shaft.

I "repaired" two of similar ones (wheren't for Andersen's) with epoxy. One failed right away. Don't know about the other one.

In this case I the HO told we what happened. Kids trying to force the windows without opening the latches.

Might have been what happened in your case.

mattburr

06:07AM | 04/10/07
Member Since: 03/20/06
33 lifetime posts
THAT IS EXACTLY RIGHT

THAT IS THE MOST COMMON REASON FOR CASEMENT HARDWARE TO FAIL IS DUE TO HOMEOWNERS NOT JUST KIDS TRYING TO OPEN THE WINDOWS WITHOUT UNLOCKING THEM FIRST. ALSO THE HARDWARE MUST BE LUBRICATED PERIODICALLY ALSO. AND THE BOTTOM OF THE WINDOW SILL CLEANED. IF THE WINDOW SILL IS DIRTY THAT CAUSES FRICTION ON THE HARDWARE WHICH WILL CAUSE THE HARDWARE TO FAIL SOONER. BUT EVEN THE BEST HARDWARE WILL FAIL EVENTUALLY DEPENDING ON AMOUNT OF USE. NOT ANDERSENS FAULT IN THIS CASE.

THANKS,

MATTHEW BURR

BUYER - WINDOWS AND DOORS

VILLAGE HOME CENTER / dba COOPER BUILDING MATERIALS

4650 HIGHWAY 7 NORTH

HOT SPRINGS VILLAGE, AR 71909

EMAIL: MBURR@CBMCCI.COM

carbonater55

01:06AM | 07/10/07
Member Since: 03/26/04
5 lifetime posts
I have found my own solution.

I have assembled the cranks as original and then used a punch to stake the surface around the bushing and create a tight fit which is better then new.

BV001448

10:15PM | 06/30/13
In case anyone finds this: I had the same thing. I don't get Billhart's answer, but carbonater55 is on the track I found.

The screw turns inside the tube (worm screw inside the shaft?) until one day (I think while you're closing the window) it pops out. When you remove the plastic cover, nothing looks broken inside. I believe the near (inside of the house) end of the shaft is supposed to have a smaller collar (bushing?) to keep the screw in, but the screw eventually wears it away and pops out.

So yes, I got a hammer and a nail punch, punched the screw back into the shaft, then punched the end of the shaft inward to jerry-rig a collar. That (and some lublication, and going easy when I close the windows) should buy me a year or two, but then I expect I'll have to buy a bunch of new cranks.

BV001674

10:28PM | 07/26/13
That isn't an Andersen operator.

BV004650

11:57AM | 06/12/14
This is Simon from Calgary, a DIY fan.

BV001448 is right. I just tried it on a popped out crank shaft in my casement window. Here is a tip to make the job much easier: Once you have the shaft back into its supposed position, instead of using a nail punch, which has a small head, hard to aim & easy to miss the top part of the shaft holding ring, get a cold chisel & use that instead. Hammer the chisel around the top part of the shaft holding ring, give them a few hard hits & leave obvious dent marks. It worked for me. A new replacement hardware costs $50+ here in HomeDepot Canada & I've purchased at least 3 in the past few years. This sure saves time & $.

BV005979

10:17AM | 10/11/14
I reseated the screw shaft with a deep well socket first. It seated well and did not pop out. I hen dented the casing to further secure the screw shaft. Seems to work well
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