When we built our house 10 years ago we purchased 6 peachtree doors this week one of the doors outside glass exploded into a million pieces it didn't hurt the inside glass. Please tell me how to go about getting it repaired or replaced. I know peachtree has a warrantee but I can't seem to find them.
The doors where purchased in Madison Tn, at the Home Depot, I went ther yesterday but they no longer carry peachtree doors.
most likely the glass won't be covered under warranty due to it being 10 years old. highly unlikely that it will be covered. glass most likely broke by getting hit by something (rock or bird). anyway you can try calling 1-888-888-3814.
BUYER - WINDOWS AND DOORS
VILLAGE HOME CENTER / dba COOPER BUILDING MATERIALS
Good luck. I purchased 10 sets of Peachtree french doors that carried a lifetime warranty. When they rusted five months after installation, before the building was even complete, I found out how valuable my warranty was. Peachtree provided paint to cover the rust---to be painted at my expense! I've had to sand off the rust and repaint every year since---at my expense.
Your best bet may be local glass companies. I doubt that the glass is covered by warranty in this case. Sometimes a warranty will cover fogging in the glass from condensation for a limited number of years.
But just about any glass size you can think of should be available from a local glass companies, even custom sizes, for much less than Peachtree will charge you.
They will have a guy come out and measure your glass to make sure they get you the right size and install it for you. And prices are usually pretty reasonable if you choose the right company.