COMMUNITY FORUM

no1son

02:23PM | 05/27/08
Member Since: 05/26/08
2 lifetime posts
Bvwindows
About five years ago my wife and I had an addition put onto our home. The builder used a MasterCraft exterior door for the entrance. It is wooden with a metal clad four panel and two lite.

The lites have both completely seperated from the door allowing cold, heat, bees and any other possible invader to enter our home.

I'm looking for a way to repair the door as I can't afford to replace it due to finances. If you have any ideas please share them with me. Thanks!
6391-mastercraft_doors_ar

08mueller

05:54PM | 06/20/08
Member Since: 06/19/08
7 lifetime posts
Pry away the molding around the glass, Take glass out,clean thouroughly, put it back together and use proper adhesive to put on wood moldings around glass inside and out.Predrill wood moldings (1/8)just at the bottom of glass ( where the shim space should be)to allow any moisture to escape.

hope this helps www.probuildersmall.com

no1son

10:05PM | 06/20/08
Member Since: 05/26/08
2 lifetime posts
08mueller - thanks for the tips on fixing my door. I had already determined to do something of that nature when I am physically able.

I'm not certain I have a clear picture on what you suggest with predrilling the holes. Could you expand upon that when you have time?

Thanks for your advise!

no1son

BellaLexi

06:06PM | 07/19/08
Member Since: 07/18/08
2 lifetime posts
If you go to the Menards store and get a blue complaint form, they will send it to Midwest Manufacturing. If you provide the picture that is posted on here, they will send you two new windows to your home. It's relatively easy. Just so you know!

blondeauto

10:41AM | 12/13/09
Member Since: 12/12/09
3 lifetime posts
Poor junk quality. Disgusted esp if it's American-made. No excuse. All 5 of our BRAND NEW mastercrap french doors leaked (seals broke on the inside)...so horribly... rain ran down into the drywall & foundation. We HATE mastercraft products. Buyer BEWARE. Menards does not address the situation and could care less...passes the buck to Midwest Manufacturing. They do NOTHING. I will NEVER buy Mastercraft again. Spread the word to save others pocketbooks! See Pic of water pouring in from the interior side of the door! How in the heck does that happen?!
6821-mastercrap

BV001592

06:26PM | 07/17/13
I totally agree with you on Mastercraft doors. I started replacing my interior doors with solid pine 6-panel doors from Menards, and last year they must have switched to wood composite with pine veneer. The veneer can scratch & dent easily, and when chiseling in the lockset areas, the veneer splits off. They also tell you that you MUST seal all 6 sides of the door, and I imagine this is to prevent moisture from causing the door to swell. Does anyone know where to find solid wood doors anymore at a reasonable price? Don't laugh :)

BV001794

10:39PM | 08/10/13
To poster "bv001592," try Home Depot's "Pacific Entries" solid wood doors for exterior doors. About $480 on sale by me here in Michigan. I love the way they look but cannot use them because these are solid wood, so are not advised for cold climates because wood is not a good insulator (compared to fiberglass or foam core doors) and wood can also warp and also requires yearly maintenance (oiling or staining). It amazes me that Home Depot here in MI is selling these because people are sure to have some warping and complain of cold too... Home Depot may end up with a lot of 8 month old door returns.

BV003451

09:29AM | 03/06/14
I currently am having leaking problems with my MasterCraft doors purchased from Menards. Because it is new construction and it leaks, I now cannot finish the flooring until this issues is resolved.

Menards has in place a process which provides no other means of communication but by mail. Also they pass the total responsibility to the manufacture, who offers no solutions but to continually sent insulation instruction. I have repeatedly requested a call or contact with no response. It is clear to me that the process in place is meant to drag out for an extended period of time, resulting in the frustration of the consumer forcing him to give up.

My solution is to take Menards to small claims court. I am seeking a full replacement from a different manufacture... I'll let you all know how it turns out.

BV003542

07:06AM | 03/14/14
I am considering Mastercraft fiberglass doors with sidelites. Any experience out there?

BV003751

11:05PM | 03/31/14
I Agree MWM could give a rats hinder about any complaints.

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