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dwink2u

07:49AM | 12/03/08
Member Since: 12/02/08
2 lifetime posts
Bvwindows
Have Pozzi windows installed throughout house and 80% have failed. In internet searches, I've found this to be a common occurrance. Has anyone filed a class-action lawsuit against them? If not, there should be one.

dwink2u

nancyjaneh

01:44PM | 01/26/09
Member Since: 01/25/09
2 lifetime posts
I recently bought a large 1984 home that has lots of pozzi windows, including 6 french doors, 3 patio doors and lots of their windows. Most of them are clouded over and or moisture in between the windows. I found 'pozzi 1989' on one of the aluminum strips. I also wish we could get them replaced by the company!

dwink2u

04:24PM | 01/26/09
Member Since: 12/02/08
2 lifetime posts
I do know that there's a 10 yr. warranty and mine are for "original owner" only - not sure abou a warranty from '89. I can't figure out the "original owner" clause - doesn't make sense to me. My guess is they think no one will own their home that long so that's their "out".

dwink2u

nancyjaneh

08:05AM | 01/27/09
Member Since: 01/25/09
2 lifetime posts
Sounds like I'm out of luck too. Sure wish they would stand behind their product...

bawsum

12:24PM | 03/03/09
Member Since: 03/02/09
2 lifetime posts
Our house was built in 1991. We bought it in 1994. As soon as we moved in we began having trouble with the Pozzi windows. We have a lot of them--at least 28. They leaked. They fogged up. We had to replace at least 10 of them. Pozzi would not honor the warranty because we were not the original owners. The builder blamed the painter, who blamed the roofer, who blamed Pozzi. This makes no sense. We've had to spent a lot of money replacing these inferior quality windows. I tell everyone I know not to purchase Pozzi, now Jeld-Wen windows.

chrisnm

03:46PM | 05/05/09
Member Since: 05/04/09
1 lifetime posts
I remodeled my house- twice. I replaced all my windows and doors with PozziJjeld-Wen Product.

The French doors have leaked from day one...and as time has passed more doors are failing.

There is wood rot, plaster damage, and probable mold etc...

I've spent the last 3 years contacting Jeld-Wen. The head honchos have done everything they can to delay, explain away and obfuscate.

They even tried to tell me that the reason the doors leaked was because they were installed to open inward.????????????????????????????????????

I do believe they are delaying so limitations will kick in- and I'll be left with major damage and a lot of frustration.

Run, don't walk away from any Jeld-Wen product.

River525

09:46PM | 05/21/09
Member Since: 05/21/09
1 lifetime posts
Our custom windows are only a year old and so far they have had to come out atleast 10 times to replace the tracks, make readjustments, replace broken plastic pieces, etc. Simply ridiculous as I specifically wanted to purchase the top of the line windows (all wood) and were told these were the best - HA! What a joke. We spent much less on two other windows in our home and they have had zero problems. Now I have a contractor saying it is the window company's fault and the window guy saying the contractor messed up while I sit and have non operational windows. Not to mention who knows what the windows will be like in 5 years! I would have already had a new car if this was a new vehicle under the lemon law.

I agree with one poster we should file a lawsuit against this company or something. And nothing like the repair guys coming out to our house and looking at the windows and saying "Ohhhhhhhhh you have those Pozzi windows, hmmmmm" Gee that makes me wonder what I did get b/c I thought I got Jeld Wen so why do they say that statement?

I included a photo of the lock not being able to latch and notice the paint that has come off from trying to force it closed since it was first installed! Oh and all the bugs that have now entered our home b/c the windows don't seal properly!! And the little black thing to the left is something that just fell out of the track when I opened it yesterday -- woo hooo another piece of ?? broken. Nothing like spending 20,000 on custom windows that you can't use.

UGHHH
6646-frustrated_with_pozz

bawsum

07:58AM | 05/22/09
Member Since: 03/02/09
2 lifetime posts
Not to mention that the inserts on the side stick so bad you spend two minutes pressing them off the window and you can see light coming through since they do not seal properly. You get as much cold air through these windows as if they were open.

kenshalek

01:21PM | 10/15/09
Member Since: 10/14/09
16 lifetime posts
In 1989, Pozzi had a 5 year warranty on glass, one year on wood part's. Most window company's have at one time, had a seal-failure problem. Pozzi's problem was the altitude at which these glass units were produced. Pozzi was required to install (breather tubes) to compensate for the change in pressure. Units shipped to mountian regions fared well, while unit's shipped to the north, east or midwest failed terribly..Pozzi also utilized a (single) seal on their insulated glass, rather than (dual) seal used by most manufactures.

Kenny Shalek

Senior Installer / Sales Technician

K & K Window Service

Custom Doors & Windows, Chicago, Lake Geneva, WI, Milwaukee, WI

http://kandkwindowservice.com

kenshalek

02:17PM | 10/16/09
Member Since: 10/14/09
16 lifetime posts
Hello, in 1989 Pozzi's glass warranty, Was 5 years on glass, 1 year on wood/clad parts.

Kenny Shalek

Senior Installer / Sales Technician

K & K Window Service

Custom Doors & Windows, Chicago, Lake Geneva, WI, Milwaukee, WI

http://kandkwindowservice.com
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