COMMUNITY FORUM

KarenJH

10:51AM | 11/15/10
Member Since: 11/14/10
2 lifetime posts
My house is 17 and I noticed the windows having condensation between the panes at least 12 years ago. Now at least 80% of my windows are rotting along the bottoms of the windows and many at the bottom of the sill. Yesterday I put a 3" long wood screw into an edge of the fixed panel of my sliding glass to because had I pushed it, it would have fallen out as the entire bottom is rotted off. I have more sliding doors downstairs with the same problem. Also in the lower level at the corner of the glass door, the floor is starting to rot from the leaking. What can I do?

brochacha50

03:15PM | 11/15/10
Member Since: 09/13/10
3 lifetime posts
My husband called the new company that bought MW windows to no avail. He got nowhere with them. So he is rebuilding the windows himself. One frame at a time. Although I did get a call from an attorney on the east coast regarding a class action suit. I will return his call tomorrow to see what he has to say.

BV000008

11:55AM | 12/26/12
I have MW windows in my home and found water rushing in from a few of them, after inspecting all my windows I found at least 12 windows separating and water marks showing, so I called MW and was sent replacement windows at no charge, I then had to paint and install the new windows this was very time consuming. Ptoblem solved right? WRONG !!!! Now the same issue is back but MUCH worse, This time not only are some of the same windows MW sent me splitting and leaking but the frames of my casement windows and two large foyer windows have water rushing in. This is no small job to replace the large windows, I will now have to hire a contractor to remove and reinstall them. I know I'm not the only person with this issue, I could spit I'm so angry !! What have any of you done to resolve this issue? Is MW going to pay the contractor to replace there subpar ptoducts ??? Anyone have a lawsuit pending with MW?

mwintermyr

12:04PM | 12/26/12
Member Since: 09/07/09
3 lifetime posts
I have MW windows in my home and found water rushing in from a few of them, after inspecting all my windows I found at least 12 windows separating and water marks showing, so I called MW and was sent replacement windows at no charge, I then had to paint and install the new windows this was very time consuming. Problem solved right? WRONG !!!! Now the same issue is back but MUCH worse, This time not only are some of the same windows MW sent me splitting and leaking but the frames of my casement windows and two large foyer windows have water rushing in. This is no small job to replace the large windows, I will now have to hire a contractor to remove and reinstall them. I know I'm not the only person with this issue, I could spit, I'm so angry !! What have any of you done to resolve this issue? or do you have a law suit pending or adjudicated?

mwintermyr

12:04PM | 12/26/12
Member Since: 09/07/09
3 lifetime posts
I have MW windows in my home and found water rushing in from a few of them, after inspecting all my windows I found at least 12 windows separating and water marks showing, so I called MW and was sent replacement windows at no charge, I then had to paint and install the new windows this was very time consuming. Problem solved right? WRONG !!!! Now the same issue is back but MUCH worse, This time not only are some of the same windows MW sent me splitting and leaking but the frames of my casement windows and two large foyer windows have water rushing in. This is no small job to replace the large windows, I will now have to hire a contractor to remove and reinstall them. I know I'm not the only person with this issue, I could spit, I'm so angry !! What have any of you done to resolve this issue? or do you have a law suit pending or adjudicated?

BV000020

01:38AM | 12/28/12
anyone have any luck?

Russell

04:09PM | 03/12/13
Member Since: 03/12/13
1 lifetime posts
Just read all of these comments. Amazingly, we built our house in 1995 and was told M&W was the best out there. Within a year some of our windows, the vinyl was coming away from the wood. I was unable to put our screens in our windows, which I do every spring. I called M&W and they sent a rep. out. He told us when he came out and saw the windows that the brick mason had laid the brick too close to the windows causing the problem. We thought that was crazy. We then called the brick mason that laid the brick and he said he had never heard of that and had been laying brick for 35 years and that M&W rep. was full of crap. Called M&W back again and told him what the brick mason said and M&W rep. said there was nothing they could do because the brick was too close to the windows. He said the brick mason should have left a 1/2" void around the windows to allow for expansion and contraction and fill the void up with caulking. As the years have went on, the windows are getting worse. We didn't know of this problem with all these other people. My wife & I were just walking around the house today since it was such a beautiful day and was looking at the windows and talking of the time when we had the M&W rep. out and what he had said. I decided to come in and google the windows to see if anyone else was having issues with them and sure enough, I ran across this. If there's a class auction law suit. Count us in. It's going to be very expensive to replace all of our windows. We have 16 windows.
Golden1225@aol.com

BV000755

11:44AM | 04/16/13
The lesson here is DON'T BUY VINYL CLAD WINDOWS! Spend the money and get aluminum clad, people!

BV000893

10:09PM | 04/25/13
We have M&W windows in our home (9 years old) and have issues with those that have exposure to sun....not all have the sills splitting in half (width wise). We are currently having a repairman investigate replacement/repair parts for those windows. Will post after confirmation of work. Keep fingers crossed!

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