My wife and i built our home in 2001 using M&W windows as recommended, two years ago we noticed wood rot starting. This is very diappointing.
08:07AM | 09/18/14
There is a class action lawsuit against MW. Our house was built in 1998 and our windows have been rotting for a few years. The aluminum even separated from the wood on one of them. We contacted MW a few years ago about problem, and the only thing they offered were discounted replacements. Nothing but a bunch of junk they are selling!
02:23PM | 03/16/15
Back in the early 90's I purchased Approx. $22,000 worth of windows from Marvin. I have been in the process of replacing them 1 by 1. They were high end wood with exterior aluminum cladding. The wood started rotting from the inside out. the distributor that I bought them from is just as unethical as Marvin themselves. As soon as trouble started they dropped them and would not claim any responsibility. Marvin customer service reps are rude and uncooperative. I have switched to Pella which seem to be performing ok so far.
09:27AM | 04/19/16
I have two m and w clad windows. One section is rotted at the base on one of the windows. Is there anyone in the Myrtle Beach SC area that can replace the wood section???
11:11PM | 09/20/16
Our Marvin Windows are rotting from the inside out. Marvin's head of customer service is the most unfriendly and unhelpful person I've ever talked to.