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Debralynne01

05:35AM | 09/22/09
Member Since: 08/07/09
1 lifetime posts
Bvwindows
I purchased my home 3 years ago and was told that the windows were Jeld-wen windows. Had I known that Jeld-wen bought Caradco, I would have NEVER purchased this home! I had caradco windows in my previous home and they were rotting and leaking and now in this home, I have even worse problems with the windows. When I contacted the company last year, I was told that since the home was built in 2000, that my warrante had expired and that I would be responsible for replacing the rotten windows. Now help me understand, I paid almost a million dollars for this home and now I have to pay again for the rotting, leaking windows - .......

mbo72227501

05:21AM | 02/01/10
Member Since: 01/30/10
2 lifetime posts
I understand your "pain" which is like thousands of others across the USA. It appears that when Jeld-Wen purchased Caradco in 1997 from Alcoa they did not grasp the idea that their pine-made wood windows parts should be sealed, rather than primed, and when they cut the wood (sills, sashes, etc.,) to length for a particular size window it left the ends as raw exposed wood all susceptable to rot? In 2004, Jeld-Wen finally developed a process called "Auralast" which has maybe stopped this rot or rotting?

I have other info and contact me at mbo72227501@gmail.com if you care to

mbo72227501

04:57PM | 02/01/10
Member Since: 01/30/10
2 lifetime posts
How about a $2M house with the same Caradco "rotten" wood window problems? It is NOT about the money but about the Company's integrity and "doing the right thing" for your Customers!


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