COMMUNITY FORUM

yorrick5

06:04PM | 10/27/03
Member Since: 01/27/03
1 lifetime posts
Bvelectrical
I have a Kenmore side by side, about 3 years old, that has stopped working. I can hear a fan on the bottom rear of the unit running and blowing slightly cold air, but that's all I get. Neither the fridge or the freezer is cooling (no air flow from the inside vents). We had a lighning storm here last night that rapidly cycled the power on and off 5 or so times and that's the only thing I can think of causing this problem. At the same time, my water and ice dispensers quit working.
Any kind of reset button I can get to (I ain't holding my breath), or am I pretty much stuck calling a service guy?

Jim D

10:42PM | 10/27/03
Member Since: 01/06/01
342 lifetime posts
YORRICK5 - hi, this may not help any but it can't hurt too much...have you tried unplugging the unit from the wall outlet for 10-15 minutes and then plugging it back in? Just like wall-mounted A/C units, normally you're not supposed to rapidly cycle the power off and on. The compressor needs time between usage cycles. So, with what you described, it's possible the compressor's temporarily "frozen" in the off mode, and unplugging it for a few minutes may help it "unfreeze" itself. (I'm thinking there's some sort of electronic timer/control switch involved here...)

Otherwise, you may have to see if you can find the operating instructions or even the repair manual online using the S-ears website. Be sure to have your model number (and possibly your serial number) handy as you start searching. Either manual may have troubleshooting steps that can help resolve the situation.

Dan O, the Appliance Guy, may also have other tips regarding this problem. Good luck! Jim D/Heathsville, VA

DanO

12:40PM | 10/28/03
Member Since: 11/11/02
2271 lifetime posts
This was posted in my web site's Q&A Forum:
quote:
My problem turned out to be a solenoid that turns on an inside fan right above the coils in the freezer compartment. The problem with my water dispenser was that the line froze where it wound near the coils (which were still cooling). The ice dispenser didn't work, of course, because the ice had melted and fused together inside the compartment...duh.

Anyway, thanks for the replies!


JFYI

Dan O.
www.Appliance411.com
The Appliance Information Site

=Ð~~~~~~

Brinkley

01:08PM | 10/30/04
Member Since: 10/29/04
2 lifetime posts
Also have a Kenmore side by side which probably stopped working last night (my wife was wondering if I had left the freezer door open). We did have some thunderstorms last night but I don't know if there were disruptions in electricity. We got our unit in March 2001. Could this be just more than coincidence? Could a certain refrigerator part have a three year lifespan?

DanO

06:28PM | 10/30/04
Member Since: 11/11/02
2271 lifetime posts
** We did have some thunderstorms last night but I don't know if there were disruptions in electricity. Could this be just more than coincidence? **

Power surges (not just power outages) can effect parts of a refrigerator.

** Could a certain refrigerator part have a three year lifespan? **

You mean, *only* have a three year lifespan?

Yes, parts of a refrigerator even fail within the *first* year warranty period. That doesn't necessarily mean they will fail *every* year, etc., just that they *can* and do fail on their own time schedule (which is not set in stone).

JMO

Dan O.

www.Appliance411.com/?ref411=Kenmore+Refrigerator

The Appliance Information Site

=D~~~~~~

Brinkley

10:20AM | 10/31/04
Member Since: 10/29/04
2 lifetime posts
Thanks for the reply.

We'll have a ***** guy check it out on Tuesday.

DanO

11:22AM | 10/31/04
Member Since: 11/11/02
2271 lifetime posts
Let us know how you make out.

Dan O.

sykohedd

02:25AM | 10/06/06
Member Since: 10/05/06
1 lifetime posts
hey dan-o, just fyi - your absolutly right about timed defects. i purchased a kenmore top mount exactly two years ago. the day after my 1 year warranty expired, the evaporator fan quit. sears wouldnt honor the exchange, but a repair man turned me on to a compatable fan made by "A.O. Smith" (quality products from a quality company.) exactly 1 year later (this was three days ago) that fan went out! what i am really trying to point out is that in all the web sites i visited regarding a "frosty freezer not cold enough, and spoiling food in the refer", not one of them mentioned the evaporator fan. only the condensor fan. just wanted to share this epic and chronic frustration with you. keep up the crusade! Aloha & Mahalo good brada!

DanO

09:47AM | 10/06/06
Member Since: 11/11/02
2271 lifetime posts
** in all the web sites i visited regarding a "freezer not cold enough, and spoiling food in the refer", not one of them mentioned the evaporator fan. only the condensor fan **

You must have missed the related page at my site:

- My frost free refrigerator is not cooling properly. What might be the problem?

LINK > http://www.appliance411.com/links/jump.cgi?ID=659

JFYI

Dan O.

www.Appliance411.com/parts/?ref411=Kenmore+Fridge

The Appliance Information Site

=D~~~~~~
Click_to_reply_button Inspiration_banner

INSPIRATION GALLERY



Post a reply as Anonymous

Photo must be in JPG, GIF or PNG format and less than 5MB.

Reply_choose_button

Anonymous

Post_new_button or Login_button
Register

Follow_banner_a
Newsletter_icon Google_plus Facebook Twitter Pinterest Youtube Rss_icon