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Otherwise, you may have to see if you can find the operating instructions or even the repair manual online using the S-ears website. Be sure to have your model number (and possibly your serial number) handy as you start searching. Either manual may have troubleshooting steps that can help resolve the situation.
Dan O, the Appliance Guy, may also have other tips regarding this problem. Good luck! Jim D/Heathsville, VA
My problem turned out to be a solenoid that turns on an inside fan right above the coils in the freezer compartment. The problem with my water dispenser was that the line froze where it wound near the coils (which were still cooling). The ice dispenser didn't work, of course, because the ice had melted and fused together inside the compartment...duh.
Anyway, thanks for the replies!
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