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amywatts

01:55PM | 04/23/04
Member Since: 04/22/04
1 lifetime posts
Bvelectrical
I have a almost 5 year old GE Profile Washer. WPSR3100WOWW Model #. It's been spinning very loudly for months now...and I haven't done a thing about it. Now it's not spinning at all and I noticed a burning smell today when it tried to spin. It will agitate just fine. Just not spin. You can see where it will try. When it's completely empty, it will spin and spin fast...when it starts to spin, you hear a loud "clunk" first. I would like to try to repair this myself as I am an avid DIY-er. Should've done some preventative maintenance, I know!!!

Does anyone recognize what this is?

Thank you!!!

Amy

eeh7369

07:07PM | 09/12/04
Member Since: 09/11/04
3 lifetime posts
Same problem on similar model. Sometimes "clunks" for several seconds prior to tripping out (motor internal thermal?). Sometimes will spin normally after thermal resets. Suspect transmission, but could also be a motor speed control electronic problem. Can hear relay change state in control panel immediately prior to clunking sound (seems to start spin normally for a couple of seconds, then relay click, then clunking).

Please let me know what turned out to be the problem with your washer.

Thank you.

DanO

09:16PM | 09/12/04
Member Since: 11/11/02
2271 lifetime posts
** Sometimes will spin normally after thermal resets. Suspect transmission, **

The transmission doesn't do much on spin, its main job is turning the agitator during a wash.

** Same problem on similar model... could also be a motor speed control electronic problem. **

Does your model (whichever that is) have electronic controls? The OP's top loading washer model doesn't.

BTW. You can find tips for locating the model and serial number tag on your appliances in the 'Repair Parts' section of my site linked below.

Dan O.

www.Appliance411.com/?ref411=+GE+washer

The Appliance Information Site

=D~~~~~~

eeh7369

10:16PM | 09/12/04
Member Since: 09/11/04
3 lifetime posts
Don't have model number with me right now. It's about 3 years old and is Prodigy Profile or vice versa. It is top loading.

It does have electronic controls (green lights for all settings, status of cycle, etc.). No mechanical timers, etc.

I guess your tip on the transmission might be good news.

Question: I assume that it is motor speed that kicks the transmission into spin. Is this correct, and if so, could I have an electronic problem? Motor connector and pins are OK, and no sign of bad contact/heating, etc. I have tried "resetting" electronics by unplugging the machine, but that doesn't have any effect.

The odd thing is that the spin seems to work after one "trip-out" and restart (I was assuming motor internal thermals for trip out. This assumption was based on high current draw during "clunking" (noted that a nearby incandescent lamp dimmed and brightened at the same time interval as the clunks), and the motor seemes excessively hot, although there has never been a burning smell).

Thanks very much for your reply. Hope you can help.

Regards,

E E Hite


DanO

10:02AM | 09/13/04
Member Since: 11/11/02
2271 lifetime posts
** It's about 3 years old and is Prodigy Profile or vice versa. **

That's a pretty name but doesn't mean a whole heck of a lot when it comes down to it. The only way to properly identify the appliance you have is with the *complete* model number taken from the appliance's *model and serial number tag*.

** I assume that it is motor speed that kicks the transmission into spin. Is this correct **

Usually when the motor turns the transmission in one direction, the transmission will agitate. When the motor turns the other way, the tub spins.

** Motor connector and pins are OK, and no sign of bad contact/heating, etc. **

The problem could be inside the motor itself. If the motor bearings are worn it could cause the rotor inside the motor to come too close to the stator and bind at that point.

Dan O.

www.Appliance411.com/?ref411=+GE+washer

The Appliance Information Site

=D~~~~~~

eeh7369

02:28PM | 09/13/04
Member Since: 09/11/04
3 lifetime posts
OK. Here's more information:

Model: WPSE4200A0AA

S/N: DA175791G

Control Circuit Board Part Number:

8RK4B10003375 L2

Date: 1/19/00

Here's the problem:

The "clunking" on spin is simply a result of the motor starting, clearing the start coil, and restarting every second or so until the internal thermal overload trips. Cause: The "Run" relay on the Control Circuit Board de-energizes a couple of seconds after the spin cycle starts. The "Start" Relay remains energized.

Here's the funny thing. While the motor is tripped out on the thermal, the "Run" relay re-energizes after a minute or so. Once the thermal resets, the motor starts normally and completes the spin cycle. The "Run" relay remains energized as it should. This sequence of events is repeatable. I have gone through it about 10 times with exactly the same result.

This indicates some problem in the control logic. Unplugging the machine to reset the logic does not help. There are no fault indications in stepping through the field service mode. In fact, the machine behaves in exactly the same way once you reach "Spin" in the field service mode.

Is there any way to "reset" the control logic?

There are no obviously bad or burned components on the Control Circuit Board, and there was never any burnt smell.

Summary:

Control logic de-energizes the motor "Run" relay 2 seconds into the spin cycle.

Motor "Start" relay remains energized. Motor attempts about 10 starts before tripping out on internal thermal.

Control Logic re-energizes motor "Run" relay about two minutes later.

Thermal clears, motor starts, and completes spin cycle normally.

Condition is repeatable.

No loose connectors on Control Board or anywhere else.

Has anyone else experienced this failure mode, and if so, what is the fix?

I suppose a new Control Circuit Board would be cost prohibitive versus just buying a new machine.

Thanks for your help.

Regards,

Ernie.

DanO

04:15PM | 09/13/04
Member Since: 11/11/02
2271 lifetime posts
** Is there any way to "reset" the control logic? **

Not usually (besides unplugging the machine) but check the 'tech sheet' which would be with the wiring diagram somewhere on the machine. If not rolled up inside the control panel, it may be inside the cabinet in a small pocket, pouch or envelope attached to the inner wall of the cabinet or front panel.

** I suppose a new Control Circuit Board would be cost prohibitive versus just buying a new machine.**

I don't know, ~$100 for a new control vs $300+ for new washer is quite a difference?

GE WPSE4200A0AA Control Asm.

LINK > http://www.appliance411.com/data.php?rc=877737

Dan O.

www.Appliance411.com/?ref411=+GE+Washer

The Appliance Information Site

=D~~~~~~


stewla

01:23PM | 08/06/06
Member Since: 08/05/06
1 lifetime posts
Hi MY GE Prodigywasher WSSE4220A0WW with board 8RK4B10003375 is acting the same way as the other persons and I wanted to know what was replaced to fix the problem with the logic reset issue, does anyone know , thanks

DanO

04:50PM | 08/06/06
Member Since: 11/11/02
2271 lifetime posts
** I wanted to know what was replaced to fix the problem with the logic reset issue, does anyone know **

If they never bothered to come back and post a follow up (and it doesn't look like they have), I'm afraid not. :(

JMO

Dan O.

www.Appliance411.com/parts/?ref411=GE+Washer

The Appliance Information Site

=D~~~~~~

kmtoops

05:38AM | 09/08/06
Member Since: 09/07/06
1 lifetime posts
Mine is a WPSR3100W1WW and for some reason it is not going through the final spin cycle. I have been looking for manuals and such online with no success.

When the lid is shut during the final spin cycle the washer hums but nothing happens.

Any suggestions or links to manuals would be appreciated.

Thanks,

Kris
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