Dan O - hi, haven't chatted with you in a while. I'm working on my mother-in-law's Hotpoint clothes washer, Model VVR1040T4WB, S/N HR146807H. It has two water levels - small and extra large. When she uses it at the extra large level, we see water flowing out under the cabinet near the drain hose area. I took the front panel of the cabinet off and watched the action - the water is coming from the flood hose. I don't know if it's designed this way or not, but the flood hose originates near the very top of the tub and simply empties into the bottom of the cabinet, below the tub. I can't seem to find where the bottom of the flood hose may have broken loose from the tub - but then, I was working in a cramped area and didn't totally examine the area behind the tub (no inspection mirror, didn't want to pull the entire cabinet apart yet). I did find one of the 4 rubber retaining straps - the one directly above where we saw the water coming out - was broken. Its part number is WH01X2727 (in case I've used the wrong term). I thought initially that water was simply splashing over the top of the tub in that area, which probably has happened some. But, the main source of the water was the flood hose.
So - any ideas of things to check? I can't seem to locate a part like a water level sensor that would cut off the water filling the tub (I thought maybe it was going bad and was overfilling the tub). The tub itself seems to be okay - no apparent cracks or leaks in it. I can't guarantee the washer was perfectly level to begin with, but my mother-in-law stated the problem started within the last year.
I appreciate whatever thoughts/ideas/leads you can provide me. I visited your website, followed the link to the GE/Hotpoint website, and printed out the parts diagrams, hoping they'd give me some ideas...they don't have a service manual available there, just the owner's manual and installation guide - and my mother-in-law had both of those at home. Thanks and regards to all! Jim D/West Point, VA (just moved after buying my first house - 30 years of AF service and still serving due to being extended)
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