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Jim D

01:50AM | 07/08/04
Member Since: 01/06/01
345 lifetime posts
Bvelectrical
Dan O - hi, haven't chatted with you in a while. I'm working on my mother-in-law's Hotpoint clothes washer, Model VVR1040T4WB, S/N HR146807H. It has two water levels - small and extra large. When she uses it at the extra large level, we see water flowing out under the cabinet near the drain hose area. I took the front panel of the cabinet off and watched the action - the water is coming from the flood hose. I don't know if it's designed this way or not, but the flood hose originates near the very top of the tub and simply empties into the bottom of the cabinet, below the tub. I can't seem to find where the bottom of the flood hose may have broken loose from the tub - but then, I was working in a cramped area and didn't totally examine the area behind the tub (no inspection mirror, didn't want to pull the entire cabinet apart yet). I did find one of the 4 rubber retaining straps - the one directly above where we saw the water coming out - was broken. Its part number is WH01X2727 (in case I've used the wrong term). I thought initially that water was simply splashing over the top of the tub in that area, which probably has happened some. But, the main source of the water was the flood hose.

So - any ideas of things to check? I can't seem to locate a part like a water level sensor that would cut off the water filling the tub (I thought maybe it was going bad and was overfilling the tub). The tub itself seems to be okay - no apparent cracks or leaks in it. I can't guarantee the washer was perfectly level to begin with, but my mother-in-law stated the problem started within the last year.

I appreciate whatever thoughts/ideas/leads you can provide me. I visited your website, followed the link to the GE/Hotpoint website, and printed out the parts diagrams, hoping they'd give me some ideas...they don't have a service manual available there, just the owner's manual and installation guide - and my mother-in-law had both of those at home. Thanks and regards to all! Jim D/West Point, VA (just moved after buying my first house - 30 years of AF service and still serving due to being extended)

DanO

10:02AM | 07/08/04
Member Since: 11/11/02
2271 lifetime posts
** Hotpoint clothes washer, Model VVR1040T4WB **

I'm afraid I can not find a listing for such a model. Either it's a Canadian model which I don't have books for or the number posted was mistyped. Anyway, it looks like it is likely a newer style GE built washer.

** When she uses it at the extra large level, we see water flowing out under the cabinet near the drain hose area. I took the front panel of the cabinet off and watched the action - the water is coming from the flood hose. I don't know if it's designed this way or not **

While that is the purpose of the flood hose, the washer should not be leaking from there under normal operation.

It sounds like the inner tub may be spinning during the wash cycle. This causes water to 'whirlpool' up over the tub and out the overflow drain (which doesn't attach to anything at the other end).

That problem is common on the newer design of GE built washers and either the whole transmission or just the transmission's "brake package" will likely need to be replaced to correct the condition.

If the machine is less than 5 years old, the transmission may still be covered by a *partial* parts warranty. Unfortunately, GE often claims the brake problem is a separate part from the transmission and will only replace the brake, which is not covered by the limited parts warranty at all. :(

If you are considering repairing it yourself, the whole transmission is the way to go as special tools are required to install just the brake onto the existing transmission.

Dan O.

http://www.Appliance411.com/?ref411=+GE+washer

The Appliance Information Site

=Ð~~~~~~


Jim D

12:47AM | 07/09/04
Member Since: 01/06/01
345 lifetime posts
Dan O - hi and thanks for the info! You're right, the model number seems to be WVXR1040T4WB. I have a spare washer which I need to arrange to bring to her (about 145 miles between my home and hers). That way, we can try to determine if hers is worth repairing. Right now, it's hooked up and the front panel is off so I can look at it in operation and see if the inner tub is spinning. She can use the washer if she uses either the small load setting, or if she interrupts the extra large load fill cycle.

Speaking of which, last night after I replaced the broken damping/dampening strap, we tested the washer. It filled the tub up above the top of the agitator and then I heard water running out of the flood hose, so I cut off the washer. I'd left the top open, which I figured would prevent the washer from agitating once the fill cycle was done. I don't think leaving the top open would somehow "fool" the washer into thinking it wasn't full. I won't be able to examine her washer again until Monday or Tuesday evening next week.

So, if the inner tub isn't spinning during the wash cycle, do you think the pressure switch may be bad? That switch is located behind the control panel and uses a pneumatic hose to connect to a box on the side of the tub located about 1/3 of the way up from the bottom of the tub.

Finally, I haven't tried a Google search for it, but do you know of any sources for the repair manual for this washer? The place I got my damping strap (Trible's Inc.) had an older GE/RCA/Hotpoint washer repair manual on display - it didn't cover my model but it was a good step-by-step guide to repairs. I'd invest in it if it's not too expensive. Thanks again for your counsel and suggestions - regards! Jim D/West Point, VA

DanO

10:16AM | 07/09/04
Member Since: 11/11/02
2271 lifetime posts
** if the inner tub isn't spinning during the wash cycle, do you think the pressure switch may be bad? **

It may be possible although a failing transmission is much more likely to cause leaking problems on that design of washer. But anything's possible.

** It filled the tub up above the top of the agitator and then I heard water running out of the flood hose **

If it is leaking even without the agitator working, overfilling may be a possibility.

** I don't think leaving the top open would somehow "fool" the washer into thinking it wasn't full. **

The lid being open shouldn't affect how much water fills.

** That switch is located behind the control panel and uses a pneumatic hose to connect to a box on the side of the tub located about 1/3 of the way up from the bottom of the tub. **

You can read how water level controls function at this link:

http://www.appliance411.com/links/jump.cgi?ID=803

** do you know of any sources for the repair manual for this washer? **

GE does make a 'DIY' manual for their washers (see the following link) but I don't believe this newer design is covered, only older models. The 'aftermarket' manual at the second link should although it is not likely quite as detailed an GE's own manual.

Appliance Repair Manuals

http://www.appliance411.com/service/repairmanual.shtml

Cheap & Easy GE Washer Repair

http://www.appliance411.com/data.php?azi=189038643X

Dan O.

http://www.Appliance411.com/?ref411=+GE+washer

The Appliance Information Site

=Ð~~~~~~


Jim D

01:17AM | 07/13/04
Member Since: 01/06/01
345 lifetime posts
Dan O - hi, you were right on this call...I checked the washer operation last night and the inner tub was in fact spinning some. I was able to almost stop it completely by hand so only the agitator was moving. Also, the tub-mounted portion of the pressure/ water fill switch may be acting up. My mother-in-law said she had tried to wash a small load and the water filled almost to the extra large level before it finally stopped filling. However, when I tested it without clothes in it last night, the small load setting filled the tub about 1/3 of the way.

I'll be pricing the transmission-brake assembly today so she can decide which way she wants to go. She got a sales flyer in the mail from S-ears and she saw some decent prices for brand new washers. And, I still have a working spare one I'd just need to block the tub on and haul up to install for her.

Do you know if the water level control (the part that mounts to the tub) can be cleaned/serviced? It may be that it's starting to stick and cause those intermittent overfills. Anyways, thanks again for the helpful guidance! Jim D/West Point, VA & Prince Frederick, MD

DanO

09:24AM | 07/13/04
Member Since: 11/11/02
2271 lifetime posts
** I checked the washer operation last night and the inner tub was in fact spinning some. **

It is normal to 'index' (move an inch or so) with each stroke of the agitator. It should not move much more than that or it is likely a sign of the transmission brake slipping.

** the tub-mounted portion of the pressure/ water fill switch may be acting up. **

What 'tub mounted portion'?

The washer's water level control should be mounted in the control console. You can read how they work at the following link:

LINK > http://www.appliance411.com/links/jump.cgi?ID=803

** Do you know if the water level control (the part that mounts to the tub) can be cleaned/serviced? **

Washer water level controls (aka WLC) can not usually be repaired nor taken apart to be 'cleaned'. If defective they usually need to be replaced. The 'air dome' on the side of the tub which the WLC air tube connects to, may be able to be cleaned but not usually easily.

Over filling can also be caused by a sticking water inlet fill valve.

** I'll be pricing the transmission-brake assembly today so she can decide which way she wants to go. **

The cheapest place I've found them available can be seen at the following link:

LINK > http://www.appliance411.com/data.php?a1=newstylgetra.html

Dan O.

http://www.Appliance411.com/?ref411=+GE+washer

The Appliance Information Site

=Ð~~~~~~


Jim D

12:57AM | 07/14/04
Member Since: 01/06/01
345 lifetime posts
Dan O - hi again! The inner tub would index, as you say, and then after about 3-4 seconds it started turning freely. I didn't let it keep turning because I didn't want to flood the bottom of the cabinet and the floor yet again.

Sorry for the confusion in terms - the air dome is what I meant by the "tub-mounted portion" of the pressure/water fill switch. The diagrams at the Hotpoint website don't list the air dome part number nor does it have an index number on the diagram. I know the main part of the switch is located behind the control panel. I figured there must be a way to clean the air dome portion.

Since I have a spare washer and can rent a cargo van/borrow a pickup truck to move it, my mother-in-law's decided not to buy the transmission & brake assembly or put other money into parts for it. I'll bring up my spare washer and install it for her, and we'll either give away or dispose of the current washer. I did check your link for the part's price and it was almost USD$50 cheaper than what I got as a quote.

Thanks again for the help, advice, and guidance - regards! Jim D/West Point, VA and Prince Frederick, MD


DanO

11:58AM | 07/14/04
Member Since: 11/11/02
2271 lifetime posts
** The diagrams at the Hotpoint website don't list the air dome part number nor does it have an index number on the diagram. **

No because it is not available separately, it only comes as part of the outer tub.

** I figured there must be a way to clean the air dome portion. **

There is no set procedure AFAIK. You may be able to use a wire or (small) 'pipe cleaner' type brush from the small end if the air hose comes off it. If the air tube is molded to it, you'll likely have to try to access it from inside the tub.

Dan O.

http://www.Appliance411.com/?ref411=+GE+washer

The Appliance Information Site

=Ð~~~~~~


scifimaster61

08:37AM | 08/26/09
Member Since: 08/25/09
1 lifetime posts
Kenmore agitator did not rotate side to side or spin during rinse cycle. This occurred during the washing of queensides bed sheets. The washer drains but only hums during washing cycle. I physically turn agitator inwhich it did rotate briefly.

DanO

09:00AM | 08/26/09
Member Since: 11/11/02
2271 lifetime posts
scifimaster61, your washer make has little in common with the OP's GE machine.

I suggest you start a new message for your question rather than replying to someone else's and also include the *complete model number* off the machine.

You can find tips for locating the model and serial number identification tag on your appliances at the following link:

- Model Number Tag Location Guide

LINK > www.appliance411.com/parts/tagsearch.cgi

JMO

Dan O.

www.Appliance411.com/parts/?ref411=Kenmore+Washer

The Appliance Information Site

=D~~~~~~
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