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juliedealer

11:01AM | 08/12/04
Member Since: 03/23/04
71 lifetime posts
Bvelectrical
I just purchased a new front loader (Frigidaire) I only have laundry to do for one, and haven't used it alot. I just noticed that the spin cycle seems to vibrate the whole house. Is there a simple solution to this or did I buy a bad product?

Outlaw

12:20PM | 08/12/04
Member Since: 02/11/04
27 lifetime posts
The installer probably forgot to remove the shipping brackets. Thus the suspension system is not operating.

DanO

12:23PM | 08/12/04
Member Since: 11/11/02
2271 lifetime posts
** I just purchased a new [Frigidaire] front loader [washer]... **

Did you follow the installation instructions and remove the shipping bolts specified?

Is it level and on solid flooring?

Are the legs screwed into the cabinet as much as possible and their locking nuts tightened against the cabinet?

** did I buy a bad product? **

That is *extremely* unlikely IMO.

If you can't figure out the problem you may need to have a Frigidaire authorized service depot check it out. I will warn you that if the problem is in the installation and not the washer itself, you may be presented with a bill for the service as warranties only cover defects in the appliance itself (see the following link).

LINK > http://www.appliance411.com/purchase/warranty.shtml

JFYI

Dan O.

www.Appliance411.com/?ref411=Frigidaire+washer

The Appliance Information Site

=D~~~~~~


appliguy

02:43PM | 08/12/04
Member Since: 07/23/04
491 lifetime posts
Hi,

If you need to double check the install....this may help....

http://www.spinandtumble.com/

You will need Macromedia flash player 5 to view

jeff.

Appliance Repair Aid

http://www.applianceaid.com/

juliedealer

03:22AM | 08/14/04
Member Since: 03/23/04
71 lifetime posts
Thank you all for the responses. I purchased the unit, along with delivery and installation from a national chain (rhymes with slowes).

I had to tell the installer about those brackets, (the instructions were right on the machine) but I don't recall them leveling it, I was too busy trying to make sure they didn't damage the unit any further!

The whole install process was nerve racking. In the future I'll spend a little more and buy from an independently owned shop.

appliguy

05:43AM | 08/14/04
Member Since: 07/23/04
491 lifetime posts
**I'll spend a little more and buy from an independently owned shop.**

You usually get a little more service for your money with a smaller independent :)

jeff.

Appliance Repair Aid

http://www.applianceaid.com/

rpxlpx

11:17AM | 08/17/04
Member Since: 03/13/00
1675 lifetime posts
I and a coworker both recently bought Kenmore front loaders, based partly on the extremely high Consumer Reports rating for that model.

We both are experiencing excessive "shake" during the spin cycle. The rest of the time, the washer is very quiet and smooth. My wife had the installer return because of the problem. They simply leveled it again using the adjustable feet. There was some improvement, but not enough.

Can anyone tell me if they're having the same problems? Does the Kenmore front loader have shipping brackets that should have been removed?

appliguy

02:13PM | 08/17/04
Member Since: 07/23/04
491 lifetime posts
Hi,

**Does the Kenmore front loader have shipping brackets that should have been removed?**

Yes.

http://www.spinandtumble.com/washer2.html

Install helps.

jeff.

Appliance Repair Aid

http://www.applianceaid.com/

DanO

02:57PM | 08/17/04
Member Since: 11/11/02
2271 lifetime posts
** Does the Kenmore front loader have shipping brackets that should have been removed? **

S ears sells 2 different designs of Kenmore front load washer, one made by Frigidaire and the other by Whirlpool. You never said which model you have but I believe both should have some sort of shipping bolts/braces which need to be removed. Check the installation instructions which came with the washer.

But how sturdy is the floor they are used on? It needs to be *really* solid or else you're going to get vibration and noise (and possibly premature component damage).

How much are the legs screwed out from the cabinet? For best support they should be screwed in as much as possible and have their locking nuts tightened up against the cabinet.

JMO

Dan O.

www.Appliance411.com/?ref411=Kenmore+washer

The Appliance Information Site

=D~~~~~~


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