09:25AM | 09/29/04
Member Since: 09/28/04
8 lifetime posts
Bob- I have enjoyed you for years on This Old House. I have read Terms of Use as well as I can. I am hoping "truth" is a suitable use for this BB. The truth is - I am 60 and retired. I purchased a Maytag Washer, Dryer, Refrigerator and Oven/Radiant Range for the following reasons: The Maytag label and the Rears and Soebuck good name. Thus far, only the washer has broken down. It is just 2 years old (25 months) and "This Old Performa" is probably never gonna "Performa" again. Bob- I paid Rears and Soebuck over $800 for the W/D pair. I paid the 1st repairman $75. only to find out that he was not a Maytag certfied repairman. I paid the 2nd repairman who was a certifed Maytag repairman and sent to me by Rears and Soebuck $70. to find out that thie "Performa" was not worth repairing. What do you think of that Bob? Maytag has been absolutely disrespectuful. Their Customer Solutions Experts were "non-responsive". We (you and I) are both big boys Bob so we both know that the 50 or so washing I got out of "This Old Performa" is probably all I am gonna get. But we also know that big guys don't go down without a fight and I have posted the absolute truth on your bulletin board and it is just the first step. There is a growing class action lawsuit against Maytag and I plan to join it and advertise it. I will also accept your help or help from anyone who reads this post. ""

John P. Mckenzie, Cosby, TN


09:43AM | 09/29/04
Member Since: 09/28/04
8 lifetime posts
Bob- I almost forgot. Here is the name of the NewJersey law firm handling the Maytag class-action suit.

Sherman, Silverstein, Kohl, Rose & Podolsky.

Check their website for updates. "Right now" the class action is reference only the "Neptune" washers. My bet is that the (Non)Performa is right behind.

Thank you for your help.

John P. Mckenzie, Cosby, TN



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