COMMUNITY FORUM

jnjfriedland

09:08AM | 02/25/05
Member Since: 02/24/05
2 lifetime posts
Bvelectrical
Hi - first time posting, but if there is an answer out there for me, I'm sure this is where it is at!

It has rained a lot here lately (Southern California) and since the last rain, our garage door opener has been acting weird. It opens fine with both the button inside the garage and the remotes, but it will not close properly. It won't close at all with the remotes and with the button inside, you have to hold it down until the garage door is all the way down. Any suggestions? My husband is not the most handy of guys, and he just wants to buy a new one :)

Thanks in advance for your help!

Jackie

Jim D

10:34PM | 02/27/05
Member Since: 01/06/01
345 lifetime posts
Jnjfriedland - hi, there's a couple things you can check before you proceed with buying a new unit. First, check the lenses on the door sensors - the little boxes near the bottom of the door tracks that shoot a light beam from one unit to the other. If the lenses get spotted from water splashing onto them, they'll cause the door to stay open. Then, check the sensors for proper alignment - maybe someone's bumped one of them and they're not quite lined up anymore. I've had both of these problems with my unit...

The sensors are designed to detect if something is in the path of the door (like a car) and prevent the door from closing. However, as you've described, you can "override" those sensors by holding down on the button mounted inside the garage. Since you're not seeing the light on the unit blink rapidly or hear a clicking sound, it seems like the unit is fine and the door sensors are just dirty/out of alignment.

I hope this saves you a little money - regards! Jim D/West Point, VA

jnjfriedland

06:39AM | 03/02/05
Member Since: 02/24/05
2 lifetime posts
Jim, that is exactly what it was. I had a friend online that told me the same thing and sure enough, we went out there and one of the sensors had been bumped and was no longer "connecting" with the other sensor. Thank you so much for your response back...I can't believe it was something so simple, but I learned something new!

Jackie

Jim D

11:08PM | 03/02/05
Member Since: 01/06/01
345 lifetime posts
Jackie - hi and thanks for the update! It's always nice to save some money by finding the easy fixes...I hope the weather gets better for you folks out there. Regards! Jim D/West Point, VA
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