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rjgivnin

06:10PM | 04/24/05
Member Since: 04/23/05
6 lifetime posts
Bvelectrical
after I fill my Jacuzzi spa/tub,and turn it on,MOST of the water gets sucked out !!Unit is about 15 years old....No water noted on floor....IS the motor for these USUALLY mounted in the front of the tub????I can cut into a wall in the front of the tub to see the 'workings"??

any known problems/fixes??

Help ! I miss using my Jacuzzi tub !!!

Bob g.(Seattle)

Jim D

11:53PM | 04/24/05
Member Since: 01/06/01
342 lifetime posts
RJGIVNIN - hi, you definitely have a problem somewhere if you're losing all the water. Depending on the style of tub you have, there should be an access panel or else the tub skirting should come off so you can get to the pump and the tubing. Access panels can be creatively hidden - be sure to look in other rooms along the walls that the tub sits against. The last house I rented had a Jacuzzi tub - it was a split-level and the access for the pump was behind the mirror in the half-bath that was 1/2-level down from the tub. My mother-in-law also has one and for hers, the tub skirting is held in place by a screw at each end of the length of the tub. (The screws are almost hidden by the moulding - I had to look hard to find them.) While the pump can be located anywhere close to the tub, normally the pump's located near the rear of the tub...that's where mine was, that's where my mother-in-law's is located, and that's what someone else posted recently in either this thread or else the Plumbing thread.

Does your tub hold water in it without using the pump? If not, then the drain plug mechanism has probably failed. If it does hold the water, then it has to be draining out from under the tub somewhere/somehow. What you might find could be very scary - a split pipe, lots of rotted flooring, etc.

Once you get access to the pump and the tubing, post back and let us know what you see (even if the problem's obvious, it could help someone else later on). I wouldn't cut any holes in the walls just yet - there should be an access port somewhere. Good luck! Jim D/West Point, VA

rjgivnin

05:20AM | 04/25/05
Member Since: 04/23/05
6 lifetime posts
thank you,Jim,for your quick reply.The tub does butt against a 'side wall' (normal) and a wall at the front...THAT wall is at my 'stowage room'(easy access)that is at the front(faucet side) of the tub.I CAN remove a part of that wall with no hastle...

No,the tub WILL hold water,even above all the nozzles,if the unit is not turned on....

and the tub is surrounded by a ,well,looks like a a section covered with matching box carpet that goes from the back side to the front wall....could that be the skirt you mention??it looks to be made of 2x4's tub is over 15 yrs.old....will advise....

again,thank you

bob g.

Jim D

12:00AM | 04/26/05
Member Since: 01/06/01
342 lifetime posts
Bob G - hi again! I'm still thinking you have a skirting that will come off to give you access to your pump unit. What you described as the section covered with carpet could be it. There's more room to put the pump at the rear of the tub due to the way it's designed with a sloped surface back there. At the front, you have the plumbing fixtures and piping so normally, it's not there. It could be there in your case, but before you cut holes in walls, it's always good to look for the skirting.

If the tub's holding water okay when the pump's off, then it almost sounds like the tub's drain plug is failing. (I wasn't very clear on that in my first post - sorry!) It sounds like when the pump's on, the suction it creates to circulate the water is somehow causing the drain plug seal to fail, allowing the water to drain. If you're filling the tub above the nozzles and you're not seeing the water level go down, then the tubing and the pump are probably okay.

One thing you might try would be to put one of those tub drain seals over the top of the drain - they're normally round, flat/thin rubber or plastic and they go over the top of the tub drain area. You can then fill the tub, run the pump and see if the water drains out. You might have to hold this extra seal down by hand...or even seeing it move/dislodge from the top of the drain may help point you in the right direction. The other thing would be to simply put your hand down there by the drain and run the pump to see if you can feel the water flowing down the drain. Be careful not to get too close to the pump inlet along the side of the tub - if you have a good pump, you could get pinched skin!

Please post back and let us know what you find. You may want to try the drain plug thing before even trying to remove the tub skirting...it's begining to sound like a drain issue. Then again, I'm not a plumber by trade/training. Good luck! Jim D/West Point, VA

rjgivnin

05:14AM | 04/26/05
Member Since: 04/23/05
6 lifetime posts
Jim,thanks again,for your reply.no plumber either....But,like I said In first note ,when I turn on the unit,the INLET

sucks all the water out like a vacuum cleaner

The drain IS a good seal....Funny,I still haven't found any water anywhere....

Bob

Jim D

12:19AM | 04/27/05
Member Since: 01/06/01
342 lifetime posts
Bob - hi and thanks for the reply! It sounds like you'll have to find that access to the pump and tubing underneath the tub. It sounds like there must be a break in the tubing, or else some sort of custom drain at the pump or just after the pump. If there's a drain in the line, it almost sounds like an outdoor spa/Jacuzzi setup. I had one of those at the same house as the indoor whirlpool tub I described earlier...while fixing it, I wished it'd had a built-in drain beyond the little 3/8" spigot that I had to connect a graden hose to. I ended up disconnecting one of the 3" unions on the pump/heater setup and that let me drain the 200+ gallons of water in under 5 minutes.

If you can't seem to locate the skirting, you should see if you can locate the manufacturer of the tub, or at least a place that sells them, and ask about the skirting, access ports, etc. If you get forced into cutting a hole in a wall, I'd make it as small as I could while letting me shine a flashlight in to look around, possibly with an inspection mirror.

Since you haven't found any water yet, I'm curious...can you hear water flowing through any drainpipes in the basement/crawlspace that seem to be coming from the area of the tub? That might at least give you assurance that you're not getting water damage from a broken pipe and would lead me to believe there's an open drain connection somewhere. Without physically looking at your tub setup, I'm at a loss on possible solutions now. Good luck - let us know what you find! Jim D/West Point, VA

rjgivnin

05:50PM | 04/27/05
Member Since: 04/23/05
6 lifetime posts
Once again,thank you !!! I almost feel like I can put out my "Jacuzzi Repairs" sign out..

I'm gonna wait til the weekend to do anything...I DID find some screws holding the "skirting" to the main bathtub body,but gonna wait til Sat. to try anything...No,I have watched my "water meter" and ,when nothing is being used it is stopped....Will drop a line sat.p.m OR Sun. a.m.

Til then,Bob

rjgivnin

09:44AM | 05/02/05
Member Since: 04/23/05
6 lifetime posts
Jim You are most awesome !!This morning we took off the carpet(from the wood framed skirt) and there was a 2' x14" PANEL at the BACK of the tub !! With the panel off,I noticed JACUCCI used PVC piping w/clamps.

Because i'm a car mechanic(engine cooling)

I became suspicious of the clamps right away and found the clamp assembly ABOVE the motor

(after the tee) was loose enough to allow the left side tube(to the L/h nozzle) to slide out just enough to allow the water to SPRAY out on to the floor ....I loosened up the clamp asy. and pulled the two pipes together and re tightened the clamp asy.

TADA! Fixed In twenty minutes!!!!

Jim...I OWE you BIG TIME !!!

AGAIN,THANKS LOADS !! HAVE A COOL ONE ON ME !!!

BOB g. SEATTLE

Jim D

12:41AM | 05/03/05
Member Since: 01/06/01
342 lifetime posts
Bob - hi and "Way to go!" I'm glad you found the access to the pump area - and saved yourself the drywall repairs to boot. I hope the water spraying didn't cause extensive damage, if any, to your flooring underneath the tub.

I hope you had a cool adult frothy beverage (do they still brew "Rainier" out there?!) to celebrate after you fixed the problem. You "paid" me by posting back to let me and others know the end result. Those of us who aren't professionals learn via our own trials and tribulations, and we're willing to share what we learned. We also crave feedback to let us know if we helped others hit the mark or if they encountered something different, which we can all learn from.

Take care out there and enjoy that tub! Regards! Jim D/West Point, VA

rjgivnin

06:31PM | 05/03/05
Member Since: 04/23/05
6 lifetime posts
Jim;I'm not an "adult frothy beverage" drinker,so,I had a root BEER to celebrate.

Yes,there WAS water damage to the floor,so I turned on my big 18' fan to help dry it out..

it MAY take a while to dry out about ten gallons of water that has soaked into the carpet / floor area.....

Again,I tip my hat to you and ALL the people

at Bob Vila.com.You do not know how happy I am !!!!I got my jacuzzi back !!!Yaaaahoooo!!!

Thank you for being there for me,and other"non-professionals" out here !!!!

Bob G.
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