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wegngis

09:49PM | 05/22/05
Member Since: 05/22/05
5 lifetime posts
Bvelectrical
My Kenmore front loader (417.43142200) won't agitate or spin. The drum simply doesn't move and all it does is make a low hum. By putting my ear to the washer I've pretty much determined that the hum is coming from the door lock and switch assembly. Not only will it hum, but if I plug/unplug the unit from the wall, while on, I can hear a distinct click coming from the switch (like an electrical relay trying to do something).

Other observations: The drum will fill with water, and the washer will pump water out of the drum. The door lock will engage. Purchased 8/31/03, so motor, driven pully and motor controller within parts warranty. Labor not covered.

Any comments much appreciated!

DanO

06:31PM | 05/23/05
Member Since: 11/11/02
2271 lifetime posts
Could be that the motor is not running? Why that would be would have to be investigated.

Dan O.

www.Appliance411.com/?ref411=Kenmore+Washer

The Appliance Information Site

=D~~~~~~


wegngis

11:59PM | 05/23/05
Member Since: 05/22/05
5 lifetime posts
Well, the motor is doing nothing, that much I know for sure. I removed the front service panel and observed it, and it just sits there, not even trying. I was wondering if the door switch/lock had something to do with it, but I suppose that if the washer didn't think the door was closed it wouldn't fill with water and drain.

I'm about ready to call the service guy, but I'll give it a couple of days to see if any light bulbs go on.

DanO

09:47AM | 05/24/05
Member Since: 11/11/02
2271 lifetime posts
** I was wondering if the door switch/lock had something to do with it **

I think the door switch being open would prevent all washer cycles from operating but you can check the unit's wiring diagram. A problem in the washer's timer, motor or electronic motor control board might each prevent just the main motor from operating.

If you wanted to get into it yourself, there should be a 'tech sheet' behind the lower access panel which might have some test procedures in it. Most of the parts I mentioned are fairly expensive so I don't know if you'd want to take the chance on replacing them or not?

- Kenmore 417.43142200 Motor

LINK > http://www.appliance411.com/data.php?rc=823073

- 417.43142200 Motor Controller

LINK > http://www.appliance411.com/data.php?rc=1021692

- 417.43142200 Timer

LINK > http://www.appliance411.com/data.php?rc=949360

JFYI

Dan O.

www.Appliance411.com/?ref411=Kenmore+Washer

The Appliance Information Site

=D~~~~~~

wegngis

10:43AM | 05/24/05
Member Since: 05/22/05
5 lifetime posts
Well, my gut is telling me go for the door lock/switch. I can return the part if it's not the problem, so it's worth the gamble to me. I'll check the wiring diagram too. After that I'll probably be calling for service since the parts you listed are under warranty.

DanO

11:00PM | 05/24/05
Member Since: 11/11/02
2271 lifetime posts
** I can return the part if it's not the problem **

That's not usually the case with electric or electronic appliance parts as described at the following link. Better make sure to check the supplier's return policy.

- Repair Parts : Don't be surprised!

LINK > http://www.appliance411.com/parts/surprise.shtml

Let us know how you make out.

Dan O.

www.Appliance411.com/?ref411=Kenmore+Washer

The Appliance Information Site

=D~~~~~~

wegngis

07:48AM | 05/25/05
Member Since: 05/22/05
5 lifetime posts
"Electrical parts? Special-order parts? No problem. We absolutely guaranty your money back if you decide to return a part within 30 days."

Thanks for the heads up. I'll post the results of my repair when I get it completed.

DanO

08:46AM | 05/26/05
Member Since: 11/11/02
2271 lifetime posts
** I'll post the results of my repair when I get it completed. **

Please do.

Dan O.

BobSanDiego92104

10:02AM | 07/23/06
Member Since: 07/22/06
1 lifetime posts
I had same problem with my Sears Kenmore washer. The second repair tec noticed that the washer started up after lifting the top and unconnecting and the reconnecting some wires with the machine unplugged.

She then plugged in the machine and it started right up. She the checked for reverse polarity at wall socket. Yes the hot and cold wires had been reversed. She told me to swap the wires (which I did)...be sure to turn off power at fuse box first!

You might get a circuit tester at your local harware store to check for reverse polarity. Expect to pay about $7 for this useful device. Sears headquarters had told the technician to write me up for a $700 plus circuitboard! I denied the service so the second housecall off warranty was 55 dollars. No timer/washer problems three weeks since fixing the polarity of the wall socket...

Good luck!

BV001443

05:04PM | 06/30/13
Kenmore front loading washer won't agitate, spin
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